The Venue Manager is responsible for the overall management of the accommodation offering at Rockfield House, ensuring an exceptional guest experience from booking to departure. The role also includes supporting on-site events and group stays, overseeing operations, staff, and standards across the property.Key ResponsibilitiesAccommodation OperationsCo-ordinate all accommodation operations, including reservations, check-ins/check-outs, and guest communicationsEnsure guest rooms and shared areas are maintained and presented to the highest standardManage housekeeping schedules, laundry, and room turnoverMonitor occupancy levels and availability, optimising bookings and guest flowGuest ExperienceAct as the primary point of contact for accommodation guestsHandle guest enquiries, special requests, and issue resolution in a professional and welcoming mannerMaintain high service standardsStaff & Team ManagementManage housekeeping and support staffPrepare staff rotasProperty & ComplianceOversee property maintenance and coordinate repairs with contractorsEnsure compliance with health & safety and accommodation regulationsFinancial & Commercial ManagementMonitor room rates, group pricing, and accommodation profitabilityManage day to day accounts and track paymentsEvents & Group BookingsCoordinate accommodation for group stays and eventsSupport events set up and managementMarketing & Bookings SupportAssist with online listings, booking platforms, and guest communicationsSupport marketing initiatives related to accommodation and overnight staysBuild relationships with local tourism partners and service providersSkills & Experience RequiredProven experience in accommodation management, hospitality, or hotel operationsStrong organisational and people-management skillsExcellent guest service and communication abilitiesExperience managing housekeeping and property operationsDesirableExperience with boutique, luxury, or heritage accommodationFamiliarity with booking systemsSocial media and marketing experience and/or trainingGood financial and operational awarenessPersonal AttributesCalm, proactive, and solutions-drivenHands-on and adaptableProfessional, warm, and organisedJob Type: Part-timePay: From €20,000.00 per yearExpected hours: 18 – 20 per weekWork Location: In person