Overview
Join to apply for the Facilities Project Manager role at JLL.
Leading a multi disciplined team to deliver all services under Project Management & Facilities Services.
Responsibilities
* Lead a multi-disciplined team to deliver all services under Project Management and Facilities Services.
* Ensure consistent delivery against the client agreement, including contractual obligations.
* Identify, present, and implement opportunities for growth and continuous improvement.
* Manage Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in line with budget forecasts.
* Prepare accurate revenue forecasts based on client commitments and present client monthly and quarterly business reviews.
* Manage, motivate, and develop internal teams, fostering inclusive and cohesive team environments across functions.
* Communicate effectively with stakeholders, including executive leadership, providing timely updates and reports.
* Co-create and oversee workplace readiness plans across work streams, aligned to phased project delivery.
* Partner with functional owners and teams to support readiness and deliverables.
* Oversee project management for day-to-day operations.
* Provide project coordination and programme oversight, ensuring each workstream is aligned and progressing.
* Identify, assess, and mitigate program-level risks while managing organizational changes to achieve outcomes.
* Track and monitor project progress, evaluating performance and driving accountability.
* Ensure each workstream owner defines tasks, timelines, milestones, and deliverables, and establish cadence meetings for progress tracking.
* Manage intersecting tasks across workstreams to ensure seamless delivery.
* Compile and distribute weekly updates, meeting notes, and communications to stakeholders.
* Support the implementation of global standards, best practices, and procedures.
* Manage smooth project closeout and transition to steady-state business operations.
* Provide change enablement and communication support, including London tower communications.
* Ensure Health & Safety procedures and practices are embedded and followed at all times.
* Be available for travel across EMEA as required.
Qualifications / Skills
* Strong business operator with excellent communication, negotiation, and influencing skills across all levels.
* Proven Customer Relationship Management (CRM) capabilities, with a commitment to high-quality delivery in a fast-paced environment.
* Demonstrated ability to build and maintain collaborative networks internally and externally, navigating complex client organisations.
* Strategic thinker with proven ability to develop and implement strategies and deliver on agreed targets.
* Strong prioritisation, problem-solving, and decision-making skills with an innovative approach.
* Deep knowledge of at least one core competency in facilities management, ideally Offices Services.
* Strong commercial and financial awareness.
* Proficiency with Google Suite (Gmail, Sheets, Slides).
* Experience in leading multi-disciplined teams across regions or large-scale operations.
* Project/Programme Management Experience essential.
Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: General Business and Engineering
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