Are you experienced in
investor services, transfer agency, or middle office operations
with a strong focus on
trade support
? We're working with a leading financial services firm has recently set up up a brand-new team in Dublin and looking for
multiple professionals
to join during this exciting period of growth.
This is a fantastic opportunity to be part of something new, with the stability of a global brand behind it. You'll be working in a fast-paced environment handling daily fund activity and ensuring a seamless investor experience across trade processing, reconciliations, and client query resolution.
There is availability for both 9m and 6m FTCs with benefits, but this is a growing team and company with ample opportunity for extension and more - context can be provided.
Knowledge of a European language, in addition to fluency in English, would be helpful but is not essential.
What you'll do:
* Act as a key point of contact for investor and client queries, particularly around fund trade activity, contract notes, statements, cash movements, and reconciliations.
* Monitor and resolve exceptions or breaks related to trade processing.
* Liaise with global stakeholders including custodians, fund accounting, and client teams to investigate and close out queries.
* Ensure investor records and documentation are maintained in accordance with regulatory standards.
* Drive efficiencies within the team and support process improvement initiatives.
* Escalate issues where appropriate and contribute to a high-quality investor experience.
What you'll bring:
* 2–6+ years' experience in investor services, transfer agency, middle office or client services within fund administration or asset management.
* Strong knowledge of mutual funds, ideally including daily-dealing and money market funds.
* Proven experience with trade support and a solid understanding of deadlines and cut-offs in a high-volume environment.
* Excellent communication and client relationship skills.
* A proactive mindset with strong attention to detail and a commitment to resolving queries swiftly and accurately.
* Experience working with investor documentation and reconciliations would be a distinct advantage.
Why apply?
* Join a new and growing team with excellent future prospects
* Exposure to high-profile clients and daily-dealing funds
* Gain experience in a dynamic, deadline-driven environment
* Work with a collaborative, professional, and supportive team
* Hybrid working arrangements available
* Competitive salary and benefits offered during the initial contract term
Ready to step into a key role in a growing investor services team?
Apply now to learn more or reach out in confidence for a conversation.