About the Role
We are seeking a highly organised and proactive Scheduler & Forward Planner to join our team at Komfort Kare.
This is a key coordination role responsible for building, managing, and optimising care schedules, while also taking a forward‑planning approach to workforce and service delivery.
You will play a central role in ensuring:
Efficient use of staff resources
High‑quality, continuous care for clients
Stable and cost‑effective schedules
Reduced reliance on reactive, last‑minute changes
Key Responsibilities
Proactively plan schedules based on forecasted demand, capacity, and growth
Develop medium‑ and long‑term scheduling plans
Anticipate and respond to seasonal, regional, and service‑driven changes
Build and publish weekly care schedules using rostering systems
Allocate carers to clients to ensure best fit and continuity of care
Manage changes due to availability, care needs, and service demands
Coordinate cover for sick leave and unplanned absences
Daily Scheduling Operations
Review schedules daily to ensure full coverage of all care calls
Resolve conflicts quickly with a solution‑focused approach
Maintain schedule stability while adapting to real‑time changes
Conduct regular reviews to identify gaps in coverage, travel inefficiencies, underutilised capacity
Optimise routes and scheduling to improve productivity
Use data and reporting to drive continuous improvement
Develop structured carer runs to support client consistency, carer predictability, operational efficiency
Ensure realistic travel times and balanced workloads
Monitor and report on schedule efficiency, travel time, coverage levels, gap reduction
Work closely with Care Managers, Coordinators, carers and clients
Provide scheduling support to operational teams
Build strong cross‑functional relationships
Ensure all scheduling aligns with HIQA and internal standards
Maintain accurate records and audit trails
About You
You are a detail‑oriented and solution‑driven professional with strong coordination skills and the ability to manage complex schedules in a fast‑paced environment.
Experience in scheduling, coordination, or workforce planning
Strong administrative and organisational skills
Experience managing and maintaining schedules
High level of IT literacy (Excel, rostering systems, MS Office)
Excellent communication and stakeholder management skills
Experience in healthcare or home support services
Familiarity with HSE systems or scheduling platforms (e.g. One Touch Health)
Previous coordination or team leadership experience
Why Join Komfort Kare?
Be part of a growing, mission‑driven healthcare provider
Play a key role in improving service delivery and client outcomes
Opportunity to influence planning, efficiency, and operational success
Supportive team environment with opportunities for development
Key Performance Indicators (KPIs)
Schedule accuracy and timeliness
100% care call coverage
Gap reduction month‑on‑month
Schedule stability
Client and carer satisfaction
Compliance with quality standards
Apply Now
If you are passionate about organisation, planning, and making a real impact in care delivery, we’d love to hear from you.
Benefits
Health insurance
Flexible schedules
Professional development + growth
EAP (Employee Assistance Programme)
Health coaching
Professional coaching
Team bonding events
Opportunities for advancement
Attractive compensation package
Work/life balance
Commuting/travel assistance
Wellness programs
Employee recognition
Mentorship sessions
Pension scheme
Learning and development opportunities
Maternity leave & pay
Komfort Kare is an Equal Opportunity Employer
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