At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart‑led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
We are currently seeking an experienced Events & Wedding Manager to join the team in Glasson Lakehouse. If you are passionate about hospitality and have previous experience in a busy resort then we would love to hear from you!
Glasson Lakehouse is a leading lakeside destination renowned for exceptional weddings and events. We are seeking an experienced and driven Events & Wedding Manager to work closely with the Head of Sales, lead the Weddings & Events team day to day, and ensure enquiries are converted, challenges are managed, and targets are achieved.
This role is hands‑on, people‑focused, and performance‑driven. The successful candidate will act as the right hand to the Head of Sales, leading the team in the execution of reactive sales while supporting operational delivery.
Key Areas
Sales Execution & Performance
Team Leadership & Support
Operations & Collaboration
Targets, Budgets & Accountability
The Role
The Events & Wedding Manager will lead the Wedding Coordinators and Meetings & Events Executive, ensuring enquiries are handled professionally, follow‑ups are timely, clients are well looked after, and team performance aligns with budget and targets.
While the Head of Sales focuses on proactive sales, strategy, and business development, this role ensures the reactive sales pipeline is converted efficiently and consistently.
This role is about people, performance, and delivery.
Key Responsibilities
Sales Execution & Performance
Work closely with the Head of Sales, following agreed strategy, priorities, and targets
Lead the team in handling reactive wedding and event enquiries
Ensure strong enquiry follow‑up, conversion, and timely responses
Support the team in structuring proposals, packages, and bespoke options
Monitor enquiry volumes, conversion rates, and pace against budget
Step in to assist with high‑value, complex, or time‑sensitive enquiries
Team Leadership & Support
Act as the day‑to‑day leader for Wedding Coordinators and the Meetings & Events Executive
Be highly hands‑on, supporting the team with:
Enquiries
Client challenges
Complaints or sensitive conversations
Busy periods or staff cover
Coach and guide the team to improve confidence, consistency, and sales approach
Set clear expectations around service standards, tone, and professionalism
Ensure SOPs and agreed processes are followed consistently
Operations & Collaboration
Liaise closely with the Food & Beverage Manager and Operations team to support event delivery
Assist with on‑the‑day event support when requiredSupport the delivery of other hotel events and special occasions as needed
Ensure smooth internal communication between Sales, Events, and Operations
Targets, Budgets & Accountability
Support the Head of Sales in achieving agreed wedding and events targets
Keep the team focused on commercial outcomes, not just administration
Highlight risks, trends, or opportunities in the enquiry pipeline
Take ownership of day‑to‑day performance within the Weddings & Events function
Preferred Experience & Skills
Proven experience in weddings and/or events (hotel or premium venue preferred)
Strong people‑management and coaching skills
Commercial awareness and confidence supporting sales conversations
Calm, practical approach to problem‑solving and complaints
Highly organised, hands‑on, and comfortable leading from the front
Ability to work closely under direction while taking ownership of execution
Flexibility to work evenings and weekends as required
Desirable
Experience leading reactive sales teams
Background in hospitality sales, banqueting, or conference & events
Comfortable working to targets and budgets
Passion for team development and guest experience
Benefits
Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Regular funfilled activities and gatherings for all teams across the group
Dean Group owns and operates a number of hotels across Ireland, and in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group.
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