Content CoordinatorPart of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Cork Builders Providers, Panelling Centre, Davies, Telfords, Sitetech, Proline, Heiton Steel, Sam Hire and HSS Hire Ireland.Principle ObjectiveThe Content Coordinator is responsible for ensuring the accuracy, integrity, and customer-centric presentation of product data across Chadwicks Group's digital platforms. This role supports both internal teams and external suppliers, driving data quality and optimising the user experience.Knowledge & ExperienceStrong administration and organisational skillsExcellent written & verbal communicationAbility to handle multiple tasks dailyExperience in data management, analysis, and reportingExperience with Product Information Management (PIM) systems (Desirable)Familiarity with AI generative enrichment tools and eCommerce platforms (Desirable)Previous exposure to software and systems testing (Desirable)Experience with MS Office programmes (Excel, Word, PowerPoint)Key ResponsibilitiesGeneral day to day administration tasks to include:Manage Product DataEnsure accuracy, integrity, and compliance of product data in the PIM systemReview, approve, and maintain data quality, including manual entry and AI enrichment.Supplier & Stakeholder SupportOnboard and support suppliers through data enrichment processesCollaborate with Category Managers and internal teams to maintain standards and resolve issues.System & Process OversightTest software upgrades and manage external support relationships including support ticketing.Develop and enforce policies for data submission, handling, and security.Customer Experience & ReportingPublish product data with a customer-centric focus.Act as point of contact for data accuracy issues and deliver monthly performance reports.Assist with ad-hoc reporting and data validation.Essential CompetenciesFunction independently (multi-task and thrive in a fast-paced environment) and within a teamStrong interpersonal skills with a high focus on internal customer service deliveryExcellent attention to detailExemplary writing & communication skillsAdaptable & flexible with an ability to cope with an evolving roleCompleter finisher attitude to all tasksInnovative and forward thinking; look for efficient ways of workingPositive and enthusiastic attitudeKey RelationshipsProduct & Digital TeamCategory ManagersMarketing TeamE-commerce Teamteams in Telfords, Cork Builders Providers, Panelling Centre and other Group businessesSuppliersHead Office colleaguesBranch ManagersBranch colleaguesExternal software support suppliersContract TypePermanentFull time 39 hour contractWorking week Monday to FridayOur Benefits IncludeCompetitive Basic SalaryBonus OpportunityPrivate Health CareSick Pay SchemePaid Maternity and Parental LeavePension SchemeColleague Saving SchemeProfit Share SchemeColleague DiscountEducational AssistanceWellness initiativesDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.