Quality Control Microbiologist (Technical Support)
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We are looking for a knowledgeable and proactive Technical Support Specialist with a background in Microbiology to join our clients team. This is a key field-based role involving travel across Ireland to provide on-site training, equipment validation, installation, and technical support to our customers.
The ideal candidate will have previous experience working as a QC Microbiologist in a laboratory setting and will be comfortable working independently in a role that requires extensive travel and occasional overnight stays.
Key Responsibilities:
* Travel extensively across Ireland to visit customer sites, including potential overnight stays.
* Provide expert training to customers on the use and maintenance of microbiology-related equipment.
* Perform installation and commissioning of new laboratory equipment at customer locations.
* Validate and calibrate equipment in compliance with quality and regulatory standards.
* Offer technical support and troubleshooting assistance to ensure optimal equipment performance.
* Liaise directly with customers to understand their needs and provide tailored solutions.
* Maintain detailed records of site visits, training sessions, equipment validations, and support calls.
* Collaborate with internal teams including sales to enhance customer satisfaction.
* Stay up-to-date with industry standards, laboratory best practices, and product developments.
* Ensure compliance with health and safety regulations during all site visits.
Qualifications and Experience:
* Bachelor’s degree or Masters in Microbiology
* Previous experience working as a QC Microbiologist in a laboratory environment.
* Proven technical aptitude and familiarity with microbiology equipment and lab processes.
* Previous experience with Bioburden and Endotoxin testing experience?
* Full, clean driving licence is essential.
* Comfortable with frequent travel and overnight stays throughout Ireland.
* Strong problem-solving skills and ability to work independently.
* Excellent communication and interpersonal skills for training and customer interaction.
* Ability to document and report accurately and clearly.
Personal Attributes:
* Self-motivated with a proactive approach to problem-solving.
* Reliable and organised with strong time management skills.
* Able to work autonomously and manage priorities on the road.
* Customer-focused with a professional and friendly demeanor.
* Adaptable and resilient to working in different environments.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Science
* Industries
Biotechnology Research and Pharmaceutical Manufacturing
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