Location: DublinJob Type: ContractWork Type: HybridOverview of RoleA technology client in the Airline sector has a requirement for a Project Manager to join the customer onboarding implementation team. The Project Manager will work with a variety of engineering teams through the PMO (system architects, software, special test equipment, integration, and test), managing schedule and performance risk, meeting commitments and anticipating and circumventing problems. You will be responsible for communicating with Account Managers and Product Owners to understand and document requirements for customer onboarding.Objectives and TasksPerform project management tasks required to execute customer onboarding projects.Document project scopeManage project scope change using a change control processDevelop and maintain project plans / schedulesDevelop and maintain risk and opportunity plansAlign development, product, and account teams towards project scope and milestonesMonitor, manage and report project level milestones, risks, issues, and decisionsSolve problems and drive resolutions to closureManage program communications internally to teams/stakeholders/leadership and externally to customersInterface with other teams to support onboarding activitiesCreate and maintain Jira and Confluence artifacts to drive execution of project scopeWeekly project status reportEducational requirementDegree qualified with a recognised Project Management qualificationAbout ErgoAs Ireland's largest IT Solutions Provider, with a growing global footprint, Ergo has a depth of expertiseacross managed services (IT & Hardware), cloud, applications & software services, IT Resourcing and modern work.Our recent technology awards are a testament to our commitment to delivering top-notch IT solutions. These achievements highlight our team's dedication and expertise, showcasing our leadership in the industry.