DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 36 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.
Purpose of the role:
As an IT Integration Engineer, you will be providing technical customer support and
responding to customers' requirements. You will be dealing with a wide range of customers, partners and the technical staff they employ, so being able to articulate the functionality and benefits of DPD Integration Solution is a critical success factor. In the role the IT Integration Engineer will be immersed in a fast paced and agile development environment where you will be involved in testing and delivering Integration solutions while collaborating closely with DPD customers, development and sales teams.
Job Responsibilities:
* Identify requirements by analysing customer needs; speak with potential and actual clients and other stakeholders to understand the requirements and what kind of Integration is the most sufficient for a customer.
* Define test scope. Build and maintain a suite of tests to ensure DPD Integration Request is delivered on time and exceeds expectations.
* Identify test data required and manage the set-up of the same.
* Liaise with the relevant departments and customers to resolve potential issues.
* Support users by developing documentation and assistance tools.
The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Experience Preferred:
Qualifications Preferred:
* Educated to degree level or equivalent
Skills Required:
* Good analytical & problem solving skills
* Demonstrate passion, enthusiasm and innovation
* Self-confidence, which translates well for customers, partners and colleagues
* Understands that we deliver the best service money can buy. Works hard to ensure the schedule is maintained.
* Flexible and passionate about learning and adopting new technology quickly to help achieve outcomes.
* Works hard to always please the end customer. Strives to meet demanding targets.
* Sustains pace and customer focus when under pressure. Works flexibly to overcome challenges.
* Approachable, helpful, and relates well to people, all of the time. Shows respect, care and honesty with others.
* Acts on own initiative, solves problems and does things without needing constant direction.
Closing date is Friday, 7thNovember 2025.
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