Job Summary
The Health Care Supervisor oversees the delivery of high‑quality, person‑centred care services. This role involves managing a team of care assistants, ensuring compliance with healthcare regulations, and maintaining the highest standards of care. The ideal candidate will have strong leadership skills, a deep understanding of healthcare practices, and a commitment to improving customer outcomes.
Responsibilities
* Conduct care supervision visits and risk assessments
* Onboard new customers, including detailed care plans and risk assessments
* Onboard new health care assistants, including training and assessments
* Evaluate and monitor the quality of care delivered to customers
* Prepare, review and update customers’ care plans in collaboration with the Care Manager
* Respond in a timely manner to any issues that arise and support their resolution
* Create a harmonious working environment and proactively manage conflicts
* Support the Care Coordinator on the holiday schedule for staff while maintaining required levels of service provision
* Develop and maintain a relationship with customers based on honesty and trust
* Assist with other duties as delegated by the Management Team, including HCA duties
* Ensure incident reports are completed in a timely manner
* Ensure carer competency assessments are updated as required
* Report to the Branch Manager on any complaints daily and communicate full details by the end of the day if dealt personally
* Conduct client reviews on a quarterly basis
* Mentor and guide health care assistants
* Provide on‑call support during out‑of‑hours
* Provide a high standard of care in compliance with InisCare policies
* Ensure dignity, privacy, and independence are maintained and respected when delivering care
Qualifications
* QQI Level 6 Health Care Award or equivalent / working towards it
* Full, clean driver’s license and access to own vehicle
Additional Training Requirements
* Children’s First – HSE LAND
* Safeguarding – HSE LAND
* Dementia Training – HSE LAND
* GDPR Training – HSE LAND
* AMRIC Basics of Infection Prevention and Control – HSE LAND
* AMRIC Hand Hygiene – HSE LAND
* Putting on and taking off PPE in Community Healthcare – HSE LAND
Skills
* Basic patient care: bathing, dressing, feeding
* Assisting with mobility and exercise
* Effective verbal and written communication & active listening
* Following instructions and protocols
* Providing companionship and emotional support
* Familiarity with healthcare equipment and devices
* Time management and task prioritisation
* Excellent PC skills including Microsoft Office
* Empathy and compassion
* Understanding and responding to emotional needs
* Effective teamwork within a healthcare team
* Supporting colleagues and fostering a positive team environment
* Adaptability to changing needs and environments
* Willingness to learn new skills and procedures
* Attention to detail in observing and reporting
* Physical stamina for demanding tasks
* Reliability, punctuality and professional appearance and demeanour
* Ethical standards and confidentiality adherence
* Problem‑solving and critical thinking
Experience
* Extensive and reputable experience in a healthcare environment
* Annual salary €37,128.00
* Mileage paid at €0.44 per km or use of a company vehicle
* Refer‑a‑Friend Program – €150.00 per referral
* Career progression plan and guidance
* Ongoing training and professional development opportunities including QQI Level courses & CPR Training
* Supportive work environment with a focus on employee well‑being
* Opportunity to make a meaningful difference in the lives of customers
Hours of Work
* 4 or 3 days per week
* 12‑hour shifts, 84 hours fortnightly
* Must be available 8 am–9 pm with a 1‑hour break per day
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
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