Jobs
My ads
My job alerts
Sign in
Find a job Employers
Find

Customer insights manager

Lidl
Customer insight manager
Posted: 5 January
Offer description

SummaryFrom our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.In this role you will complete a strategic purchasing function at a national level working closely with the national buying team, while also collaborating with the Customer Insights team in our International HQ in Germany. The main aim of the position is to ensure that our customers' shopping experience is the best it can be and to help in optimizing our product offering to our customers. You will work across several business areas including purchasing, merchandising and marketing and will look at Lidl's shopper needs and analyse data to explore consumer behaviour.What you'll doSupporting departments across the company with the handling of shopper insights/CM dataWorking closely with the buying team in completing category reviews across the yearActing as a partner for senior management in shopper-related issues and integration into Lidl Ireland's national strategyWorking in close collaboration with the Customer Insights team in Germany across projects including development of international reports and of international CM conceptsWorking on local shopper insight projects (from conception through to implementation)Supporting the content-related design of Category & Customer Insight supplier meetingsAnalysing shopper indicators for various categories, including representation of sales potentialsWorking closely with market research companies, including the further development of methods, continuous quality checks and interpretation of dataReviewing key seasonal performances e.g. Easter, Christmas, Halloween etc from a category development perspective and identifying opportunities for growthWhat you'll needThird level degree, ideally in a business disciplineExperience in Category Management/Customer Insights Management in the Irish FMCG sector, on the Manufacturing or Trading sideExperience working with consumer panels (e.g. Nielsen, Kantar, GfK etc.)Strong knowledge of shopper marketing/insights within IrelandFluent in English (German will be an advantage but not a necessity)Strong presentation skillsConfident with Google applicationsConfident and competent manner, even in challenging situationsAbility to work independentlyWilling to take occasional business trips (e.g. to International HQ in Neckarsulm, Germany)What you'll receiveWe offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl€76,000 rising to €100,000 after 4 yearsCompany car or car allowance25 days holidays per annumPrivate employee medical insuranceCompany pensionFlexible start and finish timesInitial training and on-going development from an experienced team memberIndividuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going developmentExcellent opportunities for career progressionDynamic work environmentModern office facility with free parkingOn-site gym and canteenMaternity & Paternity Leave top up, Marriage Leave, Employee Assistance ProgrammeHybrid working model - up to 2 days remote working per weekMobile and broadband discounts with Three networkLidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

Apply
Create an E-mail Alert
Job alert activated
Saved
Save
Similar job
Customer insights manager
Avidity
Customer insight manager
Similar job
Customer insights manager
Avidity
Customer insight manager
Similar job
Customer insights manager
Dublin
McCurrach Careers
Customer insight manager
Similar jobs
Home > Jobs > Marketing jobs > Customer insight manager jobs > Customer Insights Manager

About Jobijoba

  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobijoba - All Rights Reserved

Apply
Create an E-mail Alert
Job alert activated
Saved
Save