About MSS
MSS is a leading supplier of mechanical &electrical support systems in Ireland. As we continue to expand, we're focused on driving operational excellence through innovation, efficiency, and high performance. Founded in 2001 and has grown into trusted name in mechanical and electrical support systems.
In 2025, we joined forces with MÜPRO Group an international leader in fixing technology
Role Overview
We are looking for an Application Engineer responsible for end-to-end technical project support—from planning and structural analysis to CAD design, documentation, and on-site consultation—for customer-specific solutions. The position requires close collaboration with sales, project management, and R&D teams to ensure seamless execution of complex projects and customer satisfaction. Responsibilities include creating technical drawings, performing structural calculations, managing key customer projects, and providing expert training and support.
Job Responsibilities
* Close collaboration and coordination on all product-related matters with project managers, sales managers, technical sales managers, and sales staff, as well as expansion of technical customer support within the region.
* Creation of MSS specification texts for planners and architects for tender purposes.
* Handling projects from design and construction to on-site consultation/acceptance, structural analysis, and project costing.
* Technical support for internal and external sales teams, engineering offices, and key accounts.
* On-site inspection of specific customer complaints (e.g., potential application errors), including reporting and documentation.
* Conducting technical discussions with service providers and suppliers; attending trade fairs.
* Execution of CAD-assisted project design, creation of construction drawings using CAD.
* Preparation of application-specific and production drawings.
* Performing preliminary structural calculations and verifications.
* Development of technical documentation for customers, planners, and field staff.
* Conducting on-site and phone-based construction consultations.
* Producing manufacturing drawings for in-house production and for suppliers.
* Providing technical input to the "Tools and Software" department.
* Preparing drawings for quotation and inquiry purposes.
* Project management and coordination of major customer projects.
* Technical leadership and coordination of small project-related teams.
* Conducting customer and planner visits in coordination with the sales team.
* Delivering customer training, seminars, and internal staff workshops.
* Close collaboration with national and international sales, as well as with Research & Development, on product-related topics and developments.
Requirements
* University degree in Building Services Engineering, Mechanical Engineering, or similar field
* Minimum 2- 3 years in a comparable position
* IT Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint), CAD software (AutoCAD / INVENTOR / Revit), SAP, CRM (SBC)
* Proficient in CAD software (e.g., AutoCAD, SolidWorks) for design and drafting.
* Experience with structural analysis and preliminary calculations.
* Familiarity with technical documentation, tender specifications, and project costing.
* Understanding of construction methods and materials.
* Proven ability to manage and coordinate complex projects across different stages.
* Experience leading small technical teams and collaborating with cross-functional departments.
* Strong interpersonal skills for working with internal teams, customers, planners, and suppliers.
* Comfortable conducting site visits, customer trainings, and technical discussions.
* Ability to handle customer complaints, provide technical support, and develop tailored solutions.
* Skilled in analysing application errors and providing actionable feedback.
* Experience in construction, manufacturing, or a related industry is a strong advantage.
* Familiarity with industry standards, regulations, and product development cycles.
What We Offer
* Competitive salary
* Bonus
* Cycle to Work Scheme
* Daily food+ Snacks
* Death in Service Benefits
* 21 days of holidays+ 2 company days
Equal Opportunities
MSS is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace in accordance with Irish employment law. We welcome applications from all qualified candidates regardless of age, gender, marital status, family status, sexual orientation, religion, disability, race, or membership of the Traveller community.
If you require any reasonable accommodations during the recruitment process due to a disability or health condition, please let us know and we will do our best to support your needs.
Job Type: Full-time
Benefits:
* Bike to work scheme
* On-site parking
* Work from home
Work Location: Hybrid remote in Dublin 24, CO. Dublin