Job Summary Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits.
The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner and with an unrelenting focus on indemnity, expense, and customer service.
Your Role As a Bodily Injury Claims Handler your main responsibilities will include, but not necessarily be limited to, the following: Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits.
Establish timely, accurate and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims.
Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims.
Possess strong policy language skills enabling accurate and consistent policy wording interpretation Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues Provide a high standard of customer service and adherence to legal and regulatory requirements Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers Strive for continuous improvement on claims file handling with feedback and support through the Quality Audit processes Your Skills