This is a great opportunity for a Dental Receptionist to join our established practice in Cork City. This is a 32 hour per week position - Monday, Tuesday, Thursday, Friday. This is an exciting opportunity to join our dynamic team and work alongside both our skilled friendly support staff.Tasks and responsibilitiesProviding excellence in customer serviceo Greeting and registering patients on a day to day basis at the reception desko Providing information and reassurance to patients about their treatmento Handling, recording and resolving patient complaints in line with company guidelineso Phone and email management throughout the day· Daily cashing up exercise for the practice· Appointment book management to ensure maximisation of working hours· Providing support to clinicians by sending prescriptions, referral letters, x-rays etc· Performing any local administration tasks such as filing/scanning/lodgements/postage· Payor claim administration for GMS/PRSI/VHI/DeCareo Eligibility checkingo Claims and ensuring accuracy of claim formso Tracking of claimso Payment reconciliation· Running daily, weekly and monthly reports from Exact· Completion of various spreadsheets for accounts purposes (i.e. cash sheet, trackers etc)· Key holder duties· Assisting the practice manager to achieve agreed company KPIsJob Types: Part-time, PermanentPay: €15.00 per hourExpected hours: 32 per weekBenefits:Company eventsEmployee discountWellness programExperience:Dental receptionist: 1 year (preferred)Work authorisation:Ireland (required)Work Location: In person