Dublin (Hybrid) | Contract - Initial 6 months
We have partnered with our client in their search for a Payments Technical Analyst to support delivery across financial crime and customer service operations within a payments environment.
This role is focused on technical implementation rather than regulatory interpretation, working across operations, engineering, and product teams, with strong exposure to payments investigations, workflows, and customer outcomes. Open Banking experience is a strong plus.
Responsibilities
Gather and document requirements across payments, financial crime, and customer support
Translate business needs into technical and functional specifications
Partner with engineering teams on implementation and delivery
Support payments investigations, incident analysis, and issue resolution
Collaborate with customer service teams to improve processes and tooling
Assist with UAT, defect tracking, and production support
Must Have Experience
Proven experience in payments within financial services
Strong background in technical analysis / system implementation
Exposure to financial crime processes (e.g. monitoring, investigations)
Experience supporting customer service operations in payments
Experience with APIs / integrations
Desirable
Exposure to Open Banking
Education & Experience
Delivery‑focused and hands‑on
Strong stakeholder communication
Detail‑oriented and analytical
Comfortable in a fast‑paced FS environment
Title: Payments Technical Analyst
Location: Hybrid - Dublin - 3 days per week onsite
Client Industry: Financial Services
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