A global broadband initiative is seeking a Technical Care Associate to support customers in resolving technical issues. Successful candidates will possess strong German and English communication skills, have a high school diploma, and have experience dealing with internet technology. The role necessitates collaboration across teams and managing customer escalations effectively. This position emphasizes adaptability, technical proficiency, and customer service excellence within a flexible schedule, including weekends and holidays.
#J-18808-Ljbffr