Job Description:
The role of a Warehouse Sales Assistant involves providing excellent customer service and supporting the day-to-day activities of the depot.
Key responsibilities include:
* Completing daily depot checks using provided systems
* Reporting near misses and safety concerns to the supervisor
* Ensuring compliance with wearing personal protective equipment (PPE) while in the yard
* Assisting in telesales and customer care, including credit control phone calls and coordination with representatives and drivers
* Maintaining good relations with existing customers, checking customer pricing and balances, and setting up new domestic customers while on the phone
* Carrying out end-of-shift procedures, including cashing off yard sales and closing and locking up the yard
* Performing ad hoc administration duties as required
Skills and Qualifications:
* Previous experience in a customer-focused role is highly desirable
* Experience working in a telesales environment is advantageous
* Cash handling experience is advantageous
* Proficiency in Microsoft Excel and Teams is required
* Strong communication and problem-solving skills are essential
* Ability to work well under pressure and maintain a high level of accuracy
Benefits:
* A dynamic and supportive work environment