Field Service Engineer (m/f/d) – Bruker
Apply for the Field Service Engineer (m/f/d) role at Bruker.
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels.
This position is based in Northern Ireland or Ireland. Candidates based elsewhere must be willing to relocate.
Responsibilities
Perform site surveys, pre-installation, installation of Bruker Semiconductor Metrology Tools (e.g. X-ray, automated AFM, Photomask Repair tools)
Perform corrective maintenance and preventive maintenance
Provide technical support, basic application support, and customer training
Build strong relationship with key accounts
Serve as a supportive and effective communication link between the customer and Bruker to ensure customer service satisfaction
Be flexible in schedule to accommodate the need of semiconductor business
Timely complete and submit all required paperwork
Effectively handle multiple priorities, organize workload, and meet deadline
Become a trusted advisor and support service contract and new tool sales
Other duties as assigned
Qualifications
Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics, Electronics, Physics, or a related discipline, or equivalent practical experience gained through several years in SEMI / Field Service roles.
A current driving licence in the EU and UK
Able to work in production floor, cleanroom & laboratory environments
Experience in using standard tools such as oscilloscope and multimeter.
Good computer literacy, including familiarity with data system hardware and industry standard operating systems.
Able to independently troubleshoot and solve problems.
Able to conduct trainings. Experience in writing documentation.
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