Information Technology / Security Officer – newly created role reporting to Head of Information Security in Dublin.
Key Areas of Responsibility:
Information Technology
Operational, support and end user communication activities related to our clients owned applications and related to shared services provided by Group's Technology Service Provider.
IT related change and adoption activities.
IT Supply & Contract Manager support.
IT Change and Adoption Manager support: Support with Change and Adoption Management of new IT Service Provider Services in collaboration with the IT Service Provider Workplace Manager.
Support with the Management of third-party business applications through IT Service Management processes, including supporting the Business Owners of those business applications with the needed tasks.
Third party control assurance (fit gap assessment).
Information Security
Information Security related operational and communication activities.
Identity and Access Management Business Operations support, e.g., support with: Administrative execution of business role lifecycle management within Business Operations tooling.
Maintenance of segregation of duties matrices.
Support Line Managers to grant secure user accesses in a timely and efficient manner by implementing and managing a user access model according to the IAM Target Operating Model.
Support operational Information Security processes, e.g., in Vulnerability Management, Cloud Security Posture Management, Third Party Cyber Risk Management.
IT Service Continuity Management (ITSCM)
Update and maintain the ITSCM framework (fit gap assessment, ITSCM multi – year test plan, DR reporting, ITSCM strategy).
Qualifications:
L7 degree in computer sciences, business or comparable on the job experience.
ITIL Foundation advantageous.
CompTIA CySA+ or comparable advantageous.
Minimum of 3 years’ experience in IT / Information Security Operations.
Sound knowledge of ITSM processes.
Sound Information Technology knowledge.
Sound Information Security knowledge.
Pro‑active with ability to work on own initiative and as part of a team.
Self‑manage multiple priorities, routine work and urgent issues.
Good analytical skills, technical knowledge.
Fluency in written and spoken English.
Ability to translate complex technical topics into common language; Influential skills that can project genuine excitement about new technologies to a wider audience.
Risk & Controls Analyst
Risk & Controls Analyst – second line of defence monitoring and testing outsourced activities delegated to partners such as financial partners, third‑party administrators and telemarketing providers.
Key Responsibilities:
Monitoring and testing of delegated activities to partners such as but not limited to Sales and Distribution Processes, Subscriptions Process, Claims and Complaints Handling, Adherence to defined SLA’s, Fraud, Freedom of Services (FOS) checks, AML checks, BCP checks, Data protection and Information technology and security.
Partner’s performance monitoring & reporting:
Analyse data from scorecards collected by the first line to monitor the partner’s performance on the above‑mentioned delegated activities.
Deliver consolidated reports of control results on partnerships.
Liaise with Risk function to ensure control results are integrated into our clients risk assessment and monitoring framework.
Maintain strong communication with internal stakeholders to ensure continuous alignment with compliance standards and any new requirements.
Partner onsite and/or remote controls:
Perform onsite and/or remote controls of partner processes, procedures and systems to ensure activities align with contractual obligations, quality and regulatory standards.
Pre‑control: Coordinate control preparation by leading contractual review, cross‑departmental meetings, sample selection and assessment of issues raised.
Control: Conduct meetings with relevant partner functions to assess processes, monitor performance and address issues identified during the pre‑control phase.
Post‑control: Debrief stakeholders and management team on potential gaps and results, draft detailed report to document results and measurement of key areas including risk assessment.
Assess the partner remediation plans followed up by the first line of defence in case of identified weaknesses and define the corresponding effectiveness.
Processes and Procedures:
Assist in maintaining up‑to‑date procedures due to operational changes or regulatory requirements.
Identify system and process gaps and initiate the implementation of corrective measures.
Participation in project work.
Experience and Qualifications:
Degree in Business Administration, Finance, Law, or a related field.
Professional experience in Audit / Experience with on‑site control is an advantage.
Between 3 – 5 years proven background from financial services.
Knowledge and understanding of mitigating outsourcing risk and regulatory requirements for managing an outsourcing framework.
Language: Fluent English. 2nd language an advantage (French, Italian, Spanish, Portuguese, German or Polish).
Excellent presentation skills to all stakeholders (internal stakeholders including Senior management and external stakeholders).
Benefits:
No specific benefits information provided.
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