Operations CoordinatorLocation: Dundonald International Ice Bowl, 111 Old Dundonald Road, Dundonald, BT16 1XT Pay: £18.85 per hour PAYE⏰ Hours: 7 hours per week Contract: Temporary, 13 weeks Start date: 8 June 2026 Number of roles: 2Prime Recruitment Services are currently recruiting for Operations Coordinators to support the management team at Dundonald International Ice Bowl.This is a temporary role supporting the day-to-day operation of the centre, including staff coordination, rota planning, customer service, health and safety, contractor liaison and support across Dundonald Touring Caravan Park.The RoleAs Operations Coordinator, you will work as part of the management team and support the Operations Manager in ensuring the centre runs safely, efficiently and professionally.You will help coordinate Senior Recreation Assistants and Recreation Assistants, support the delivery of operational programmes, supervise functions within the centre, and act as manager on duty as required.Key ResponsibilitiesYour duties will include:Coordinating staff rotas to ensure suitable cover across the centreSupervising operational staff and supporting day-to-day service deliveryAssisting with the management of Dundonald International Ice Bowl and Dundonald Touring Caravan ParkSupporting excellent customer service standards across all areas of the facilityLiaising with cleaning, security, caretaking and external contractorsAssisting with business planning, reports, estimates and financial monitoringSupporting income generation, marketing activity and operational improvementsHelping coordinate training for recreation staffSupporting HR processes, recruitment, leave planning and employee relations mattersEnsuring health and safety standards are maintained at all times️ Supporting events, bookings, clubs, associations and operational programmesPromoting equality, inclusion and high standards of public serviceActing as manager on duty in line with the agreed rota✅ RequirementsApplicants should have experience in a supervisory, operational or leisure management environment and be confident managing staff, rotas, customer service and day-to-day operational issues.The ideal candidate will have:Experience supervising staff or coordinating teamsStrong organisational and rota planning skillsGood customer service and communication skillsAbility to work with contractors, internal departments and members of the publicUnderstanding of health and safety in an operational environmentAbility to work flexibly, including unsociable hours where requiredStrong problem-solving skills and the ability to work under pressure⭐ A professional and positive approach to service deliveryℹ️ Additional InformationThe post-holder must be flexible and prepared to work unsociable hours on a rota basis. Additional hours may be required depending on operational needs.Prime Recruitment Services is an equal opportunities employer and Northern Ireland's first recruitment agency accredited by the Living Wage Foundation.