First Point Group have multiple full-time permanent opportunities for
Database Administrators (SQL | SSMS | AWS)
with 4 to 8 years of career experience. The successful candidate must have strong
SQL Server
expertise (
patching, upgrades, migration
), supporting production systems, database performance tuning and exposure to
AWS
cloud infrastructure.
Our client is a global technology provider operating in the global B2B telecommunications ecosystem, their clients are some of the world's leading Tier-1 telecom operators.
This is a 100% remote-work, full-time permanent employment opportunity with ocassional business travel on offer.
*****PLEASE NOTE – sponsorship cannot be provided. Candidates must live in Ireland with valid rights to work.
The Opportunity:
Our client is a global technology provider supporting large-scale communications services for mobile operators and their partners worldwide. Their platforms enable voice, messaging, and application-based services, helping customers scale operations, optimise wholesale workflows, and unlock new revenue opportunities through automation and intelligent decision-making.
As a
Database Engineer
, you will support mission-critical applications and databases in a live production environment. You'll take ownership of complex support tickets that require deep technical expertise across
SQL Server, database performance tuning, cloud infrastructure (AWS), patching, upgrades, and migrations
.
This role combines
hands-on technical problem solving
with
customer-facing communication
, ensuring issues are resolved efficiently while keeping stakeholders informed.
Key Responsibilities:
Database Administration, Maintenance & Performance Tuning
* Configure and manage Microsoft SQL Server databases using SSMS, ensuring high availability, security, and performance
* Perform routine and proactive database maintenance, including log management, index rebuilding, and health monitoring
* Implement best practices for backup, recovery, and disaster recovery planning, including regular DR testing
* Identify opportunities to automate repetitive tasks, improve monitoring, and implement long-term stability improvements
Patch Management & Upgrades
* Analyse, plan, and execute application patches and system upgrades with minimal downtime
* Take end-to-end ownership of patching activities across non-production and production environments
* Collaborate with customers and internal engineering teams to plan and deliver upgrade rollouts
* Troubleshoot patch failures, third-party upgrade issues, and post-upgrade performance problems
* Document resolutions and recurring issues to support continuous improvement
Migrations & Data Refresh
* Plan and execute data refreshes between environments (UAT, Staging, Production)
* Perform database migrations across on-premises, cloud (AWS, Azure), and hybrid environments
* Provision and manage AWS-hosted database infrastructure, including EC2, EBS, and backup/restore processes
* Optimise cloud resources through performance tuning, scaling, and cost-aware utilisation
Technical Support & Stakeholder Management
* Lead customer communication during incidents, providing clear and regular updates
* Work closely with internal teams such as Engineering, R&D, and Pre-Sales to resolve issues
* Diagnose and troubleshoot SQL Server, Windows, and database performance problems, including query optimisation, blocking, deadlocks, and bottlenecks
What Makes You Eligible
* Bachelor's degree in Computer Science or a related discipline
* 5+ years' experience in technical support, engineering support, or database administration
* Strong hands-on experience with Microsoft SQL Server, SQL, and SSMS
* Proven experience supporting production systems and resolving complex incidents
Advantageous Experience
* Customer-facing support experience in a global or enterprise environment
* Experience with patch management, software upgrades, and database migrations
* Hands-on AWS experience (EC2, EBS, S3, IAM, backup and recovery strategies)
* Exposure to tools such as MicroStrategy, Python, and Docker