A leading technology company in Galway is seeking an experienced Major Incident Management SDM with deep ITIL expertise.
This role is pivotal in managing critical incidents in a 24/7 regulated payment environment.
The ideal candidate will have a Bachelor's degree and 8-10 years of experience in IT operations, with a proven track record in Major Incident Management.
You will lead cross-functional teams, ensure service continuity, and communicate with executive stakeholders effectively.
The position supports a hybrid work model with comprehensive insights into compliance frameworks.
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