About Us
We are part of Lookers Motor Group Limited, which includes Charles Hurst Limited who are one of the leading automotive retail groups in the UK and Republic of Ireland. Across the group, we represent 30+ manufacturer brands, offering a wide selection of new and used vehicles. We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market-leading rewards and benefits package.
Audi Centre, Dublin
Monday to Friday 9am - 5.30pm
€36,000 to €38,000 Annually. DOE
At Audi Centre, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.
As Warranty Administrator you will report to the reputable Derek Mcfarland who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.
Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service.
* Examine completed warranty repair orders
* Prepare claim forms and supporting material
* Ensure maximum return from the manufacturer - for all warranty work including the issue of credit notes and associated paperwork
* Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Audi Centre Dublin, manufacturer, and customer
* Inputting the manufacturer's warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
* Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
The ideal candidate will be highly organised and has the ability to build and develop relationships with customers, colleagues and manufacturers. You'll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Benefits Include
* Competitive salaries with clear pay scales as you develop.
* Generous annual leave allowance that increases with length of service.
* Enhanced maternity leave, adoption leave (6 months full pay), and paternity leave (2 weeks full pay).
* Life assurance.
Health & Wellbeing
* Aviva Care – Digital GP, Second Medical Opinion, Bereavement Support
* Private Medical Insurance.
* Eye care vouchers
* Cyclescheme
Leisure & Lifestyle
* Discounted gym memberships.
* Exclusive shopping discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and we celebrate and encourage success at all levels.
We are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole selves to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require driving, a driving licence check will also be carried out. All offers of employment are subject to a 6-month probation period from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.