Field Service Engineer
Join Applied Materials as a Field Service Engineer.
About Applied Materials
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips—the brains of devices we use every day.
As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world—like AI and IoT.
If you want to push the boundaries of materials science and engineering to create next-generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location: Leixlip, Ireland.
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
We empower our team to push the boundaries of what is possible while learning every day in a leading global company.
Learn more about our benefits on our Careers website.
Role Overview
As a Field Service Engineer (Customer Engineer), you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.
You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Responsibilities
Perform field-based installation, configuration, maintenance, and upgrades of complex equipment, ensuring compliance with technical specifications and operational standards.
Use digital analytics for troubleshooting.
Apply basic diagnostic techniques to assess equipment and address technical issues.
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
Coordinate and communicate directly with customers.
Fulfill additional duties as assigned.
Minimum Qualifications
Completion of a Bachelor's degree in a relevant discipline.
At least 1 year of work experience in customer/field service support, or a related technical field.
Ability to read and interpret electrical and mechanical schematics.
Experience diagnosing and resolving basic technical challenges.
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
Familiarity with hand tools and their appropriate usage, including digital multimeters.
Effective written and verbal communication skills.
Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Able to meet all on-site requirements, including safety and environmental guidelines.
Preferred Qualifications
2–4 years of work experience in customer/field service support, or a related technical field.
Physical Requirements
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs.
, distinguishing colors, working with electricity, working in an environment with noise that may be difficult for some individuals with sensitivity to noise, and use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the time
Relocation Eligible: No
Applied Materials is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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