Showroom & Customer Service Assistant Bray (servicing Wicklow & Dublin area) Full-Time | Permanent €28,000 €33,000 DOE + Bonus Potential About Us Flamestyle by The Soot Doctor is a leading stove, fireplace and chimney services company based in Bray, Co. Wicklow, servicing homes across Wicklow and Dublin. We specialise in premium heating solutions, professional installations and exceptional customer service. We are now seeking a Showroom & Customer Service Assistant to join our growing team. Role Overview You will be the first point of contact for customer calls, showroom visitors and email enquiries. This role combines customer service, administration and sales support in a busy, customer-focused environment. Key Responsibilities Answer and manage calls, emails and general enquiries Welcome customers to the showroom and provide initial product information Book appointments and jobs (installations, surveys, service calls) Process deposits and payments Assist with sales follow-ups and quotations Maintain accurate records, files and administrative systems Ideal Candidate 1+ year experience in customer service, administration or retail Excellent phone manner and email communication Strong organisational and multitasking skills Confident handling bookings and payments Proficient with computers (Microsoft Office / CRM systems) Experience in heating, plumbing, trade counter or a similar industry is a strong advantage What We Offer Competitive salary (€28k€33k DOE) Bonus opportunities based on performance Full product and systems training Supportive, friendly team environment Career development opportunities in the heating industry Location & Hours Based at our Bray showroom (near N11/M50) MondayFriday, with occasional Saturday cover Supporting customers across Wicklow & Dublin To Apply Please submit your CV by clicking the APPLYbutton below