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Assistant Critical Facilities Manager (Data Centre)
Dublin: On-Site
Permanent
We’re seeking an Assistant Critical Facilities Manager to support the FM Lead in managing the day-to-day operations and maintenance of a data centre site. This role focuses on overseeing a technical team, ensuring the reliability and efficiency of all critical systems, and driving operational excellence with a client-first mindset.
You’ll combine hands-on technical oversight with leadership responsibilities — from developing procedures and mentoring staff to managing escalations and ensuring compliance with safety and technical standards. A strong background in data centre operations, along with proven leadership and analytical skills, is essential.
Key Responsibilities
* Lead and develop the on-site technical team, driving knowledge sharing and best practices.
* Oversee compliance with operational standards, safety policies, and technical documentation.
* Manage escalations, root cause analysis, and ensure lessons learned are integrated into processes.
* Collaborate across teams (Operations, QHSE, Projects) to align on business and operational priorities.
* Track performance against SLAs and KPIs, reporting to senior management and identifying areas for improvement.
* Maintain robust training plans, succession planning, and staff development initiatives.
* Support continuous improvement initiatives to enhance technical standards and operational efficiency.
* Act as a main point of contact during critical events and support out-of-hours incident resolution.
* Uphold quality, safety, and environmental policies across site operations and vendor activities.
* Protect business and client confidentiality, following data protection and information security standards.
* Represent the business professionally, promoting core values internally and externally.
* 8+ years in critical operations, including at least 5 years in facilities management or assistant manager roles.
* Strong technical understanding of data centre electrical and mechanical systems.
* Experience with CMMS tools and managing escalations in critical environments.
* Proven leadership and line management skills, with a focus on team development.
* Excellent relationship-building and client-facing communication abilities.
* Analytical mindset and effective problem-solving under pressure.
* Flexibility to support a 24/7 operational environment.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Engineering
* Industries
IT Services and IT Consulting, Construction, and Facilities Services
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