The Hyatt Centric is delighted to invite applicants for the position of Food and Beverage Supervisor.
This is Ireland's first Hyatt Hotel. Adjacent to St Patrick's Cathedral, this 234 bedroom 4 Star property will include restaurant, bar, meeting and event facilities and fitness centre. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.
We're proud to share that Hodson Bay Group is a part of the Failte Ireland Employer Excellence Programme and has recently been recertified as a Great Place to Work. With over 700 employees representing more than 50 countries, we remain committed to fostering a positive and inclusive work environment where every team member feels valued while delivering exceptional service to our guests. Additionally, the Group has been honoured with the Investor in Diversity Silver Accreditation, highlighting our dedication to promoting diversity and inclusion within our workforce.
Main Duties
Supervise and manage the day-to-day Food and Beverage operations.
Lead, train, and motivate team members to ensure service excellence.
Handle guest inquiries and complaints efficiently and professionally and keep Senior Manager informed.
Ensure the highest levels of Customer Care are practised at all times.
Ensure cash/vouchers and all forms of payment are handled in a secure and responsible manner in the Restaurant.
Ensure compliance with hygiene, health, and safety regulations.
Assist in managing budgets, cost control, and inventory.
Collaborate with the kitchen and bar teams to maintain seamless operations.
Required Skills and Qualifications:
* Previous experience in a supervisory role in Food and Beverage, preferably in a Hotel setting.
* Strong leadership and team management skills.
* Excellent problem-solving and organisational skills.
* Strong communication and interpersonal skills.
* Proven ability to manage a team effectively in a fast-paced environment.
* Flexibility to work various shifts, including evenings, weekends, and holidays.