We are looking for an experienced and motivated Accommodation Supervisor to join our team in Westbury. In this role, you will oversee the day-to-day operations of the accommodation team, ensuring high standards of cleanliness, comfort, and customer satisfaction.
Key Responsibilities
Supervise and support the accommodation team to deliver outstanding service
Ensure rooms and communal areas meet company cleanliness and presentation standards
Manage staff schedules, training, and performance
Oversee inventory, ordering supplies, and maintaining stock levels
Handle guest queries and resolve issues professionally
Ensure compliance with health, safety, and hygiene regulations
What We Are Looking For
Previous experience in an accommodation, housekeeping, or hospitality supervisory role
Strong leadership and team management skills
Excellent attention to detail and organizational skills
Ability to work efficiently in a fast-paced environment
Good communication and customer service skills
What We Offer
Competitive salary and benefits package
A supportive and friendly team environment
Training and development programs
Perks of working at The Westbury Hotel
30 days of holiday including public holidays, increasing to 35 with length of service
Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
50% off food when dining with the Doyle Collection
Great location with easy access to public transport
In-house training team dedicated to your personal development
Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off)
Save money with our Cycle to Work scheme and plan for your future with our pension
Staff summer parties, Christmas parties and regular team get togethers
Plus more...
Inclusion and diversity
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
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