Company Description
TalentScope Recruitment Solutions is a specialist Permanent and Interim IT Recruitment and Career Advice business based in Ireland. With over 27 years of industry experience, our focus is on mid to senior/executive level positions in IT Technical, IT Sales, and IT Executive roles. We tailor our solutions to best suit the specific needs of our clients and work on both contingent and retained bases. We cover roles such as Technical Support, Networking, Software Development, and IT Executive positions.
Role Description
Our Client is a very well established Managed Services Company with a fantastic reputation in the Irish marketplace. Their customers range from small to large organisations, across the greater Dublin area but also nationwide.
Salary - €45,000 to €50,000 depending on relevant experience.
This is a permanent on-site role for a Level 2 IT Support Engineer located in Dublin 15. The role is hybrid - 3 days in the office (after initial 3 week training period) and 2 WFH.
The Level 2 IT Support Engineer will be responsible for providing technical support, troubleshooting, and system administration. The role involves handling help desk support tasks, resolving technical issues, and ensuring smooth IT operations for multiple customers. Whilst the bulk of the IT queries can be resolved remotely, there is also a requirement to travel to customer sites for project installations, upgrades and therefore, candidates must have a full drivers licence to be suitable for this position.
Qualifications & Experience Required
* 5+ years of IT Support experience, working for a MSP (Managed Services Company)
* Windows Server Support - Installation and Maintenance
* Technical Support and Troubleshooting skills, including Service Desk/Helpdesk duties.
* Firewalls expertise (SonicWall)
* Antivirus Installation
* Good Networking Skills - TCP/IP, DNS, DHCP
* Experience in M365/O365 Administration and Troubleshooting
* Proficiency in Help Desk Support
* Excellent problem-solving and communication skills
* Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are beneficial
* Ability to work effectively in an on-site team environment
* Bachelor's degree in Information Technology, Computer Science, or a related field
Candidates must have a full drivers licence - Company vehicle will be provided to the successful candidate. (Ideally Ire/UK/EU Drivers Licence)
Applicants must be currently fully eligible to work in Ireland - EU Passport/Stamp 4/Stamp 1G
Fluency in English (Written and Spoken) is essential.
For more information and to apply, please send your CV in response to this job advert or directly to