Technical Services Manager - Irish Life Centre Campus
We have an excellent opportunity for a Technical Services Manager to join the Irish Life Centre Campus (ILCC) as a full-time site-based role.
The successful candidate will oversee the daily delivery of the Engineering service across the ILCC in Dublin. You will also be tasked with ensuring sustainability accreditation is maintained and that the client's interest in terms of warranties is fully protected.
You will be ambitious, dedicated to understanding our client’s needs, and work collaboratively towards shared objectives, demonstrating confidence in your decisions, and possessing the ability to adapt to unexpected challenges.
A strong understanding of and enthusiasm for technology and process will be crucial in this role, enabling you to manage a fast-paced, multi-building campus environment that is largely customer-facing. Excellent communication and client-facing skills are essential.
Key Responsibilities
* Goal Zero – Embed EHS (Environmental, Health & Safety) as a way of doing business.
* Oversee all aspects of the soft and hard services PPM maintenance and upkeep of various buildings on the campus and across the wider estate.
* Understand and advise on technical management of the extensive electrical infrastructure on the campus.
* Ensuring the efficient and consistent operation of the landlords facility engineering activities to meet all contractual obligations.
* Oversee all outsourced 3rd party contractors for the provision of services.
* Strategically involved in all technical projects across the campus, providing technical knowledge and expertise to all stakeholders as required.
* Have a deep understanding of the overall technical mechanical and electrical plant onsite.
* Liaising and communicating with occupiers and dealing with all requests in a timely, professional manner.
* Be responsible for the implementation of technology systems to support engineering and sustainability service delivery.
* Support Sustainability objectives within ILC Campus.
* Responsible for contractor management, inclusive of permits to work, RAMS, procurement & tendering, KPI reporting and health & safety.
* Working with the Savills central FM team to ensure excellent service delivery, generating initiatives for cost savings and / or increased efficiency for all buildings on the campus.
* Keeping the campus management team regularly informed of developments with respect to operations under their control.
* Maintenance and updating of As Built data on the site, both paper and electronic format.
* Carry out emergency procedures in the event of a fire, flood, break-in, electrical failure, accident etc.
* Work with the support of the Savills central FM team to ensure compliance with all Savills policies and procedures.
* Supporting the landlord, site management team and key stakeholders to help deliver all ESG related goals and targets.
* Support the Campus Director & Property Managers in the preparation and ongoing administration of annual budgets and expenditure.
* Ensure that the operational reporting CAFM system, Health and Safety system, and audit actions are always up to date and follow-up actions are complete.
* Management and preparation of lifecycle plans, and project works for the campus.
* Ensure prompt response to all customer complaints and issues within the remit and scope of Savills.
* Actively participate in the ILC ESG forum and Sustainability network.
* Ensure the adherence to the IFM / Account Master Service Agreement and all Engineering deliverables.
* Ensure effective and timely implementation of training plans to enhance and develop the skills of technicians.
* Ensure Engineering Services are 100% certified by the recognised external governing organisation where appropriate.
* Ensure the engineering practices are continuously compliant with legal, statutory and contractual obligations.
* Implement a robust suite of procedure documentation for regular campus tasks.
Knowledge, Skills & Experience
* Minimum of 5 years’ qualified experience in Engineering / Building Services / Sustainability Services.
* Technical qualification – ideally a Chartered Professional or related degree / experience.
* A qualified electrician with electrical competence in MV switch gear and generator operation.
* AP certification for LV/MV switching operations and management preferred.
* Experienced at coordinating and supervising maintenance and repair activities.
* Proficient in the use of Building Management Systems (BMS).
* Able to work collaboratively as part of a close-knit team.
* A passion for systems and technology to enhance our industry goals.
* The ability to sustain the highest quality of service level delivery, demonstrate sound commercial judgement.
* Ensure efficient, reliable, high-quality deployment of site maintenance and utility operations.
* Ability to prioritise with good problem solving and decision-making skills.
* Ability to stay focused and calm in an emergency situation.
* Experience in establishing and managing the relationship with contractors.
* Excellent awareness and quality management of Health & Safety.
* Excellent communication, interpersonal and leadership skills.
* Proven project methodology approach.
* Have strong self-management, organisation and administration skills with high attention to detail.
* Full clean driver’s licence (ideal but not essential).
Savills Ireland is an equal opportunity employer. Savills aims to attract, recruit and retain the best people from the widest possible pool of talent.
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