Company Description
The Marlin Hotel Dublin is a stylish, newly designed hotel located in the heart of Dublin City Center behind St Stephens Green shopping center on Bow Lane East. Our convenient location is just a couple of minutes walk from the Green Line Luas and Grafton Street. We offer luxurious rooms equipped with modern amenities including Smart TVs, high speed broadband, and custom beds to ensure a perfect night's sleep. Our ground floor features self check-in kiosks, open-plan workstations, and a unique dining and bar experience, providing a comfortable and efficient stay in Dublin City.
Role Description
This is a full-time on-site role for a Hotel Duty Manager located in Greater Dublin. The Hotel Duty Manager is responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service. Key responsibilities include coordinating front desk activities, managing customer complaints, overseeing daily operations and ensuring compliance with hotel policies. The Duty Manager will also be involved in sales management and other operational tasks to enhance guest experience.
Qualifications
* Customer Service and Receptionist Duties skills
* Strong leadership and team management skills
* Excellent communication and interpersonal skills
* Relevant experience in hotel management is a must
* Administration
* Opera PMS