Platform Support Engineer
fulltime | possible hiring locations: UK, Poland, Ireland, Mexico or India | no sponsorship provided
Are you ready to take ownership and solve complex technical challenges?
Do you thrive in dynamic environments where collaboration and curiosity drive success?
Are you passionate about mentoring others and delivering exceptional platform support?
Key Responsibilities
Manage, triage, and resolve deep-level technical issues.
Collaborate with engineering to expedite solutions and review bugs/issues.
Lead stakeholder and client calls, driving agendas and owning outcomes.
Assist leadership with reporting and managing escalations.Facilitate brainstorming sessions and create actionable summaries.
Mentor and support less experienced team members.
What's in it for you?
Inclusive, innovation-driven global team culture
Flexible working options: remote, hybrid, or office-based
Generous time-off policies, and learning opportunities
Employee stock purchase plan
...and much more!
(comprehensive benefits tailored per region)
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