Social network you want to login/join with:FS Business Consulting - Customer Business Transformation - Senior Consultant - Dublin, Dublincol-narrow-leftClient:EYLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:7de31839d0caJob Views:2Posted:27.04.2025Expiry Date:11.06.2025col-wideJob Description:FS Business Consulting – Business Transformation - Customer (Strategy, Operations, Digital and Customer Experience) – Senior Consultant - DublinGeneral InformationLocation: DublinAvailable for VISA Sponsorship: YESBusiness Area: Customer & Business TransformationContract Type: Full-Time – PermanentEY is in a great place today. We’re helping more clients, in more places, tackle more of their toughest challenges than ever before. The exceptional career experience you’ll have at EY will be unlike any other because of our exceptional and diverse people. We empower our people by offering the culture, the tech, the teams, the scale, the challenges, the learning and the relationships for you to personalize and build your career.We offer a broad range of experiences that enable our people to grow professionally in a personalised way, while fostering a culture of global teaming and integration. We offer a range of leadership development programs, nurturing transformative leaders and behaviour that helps our people lead and inspire at EY and beyond. We are re-defining traditional career journeys and offering a range of diverse options for EY people to achieve success as defined by them and building strong foundations for future endeavours.Do you have a passion for helping organisations maximise operational efficiency, cover the digital agenda and create great customer and employee experiences? Do you have prior experience in a strategy, operations, customer or change delivery role within consulting or the Financial Services industry? Are you looking for strong career development, with an opportunity to learn from highly talented people and want to benefit from the support of a global organisation and network?At EY, our Business Transformation Consulting team works with financial services clients to reimagine and redesign the inner workings of their operations, enabling them to deliver on their corporate strategy, achieve cost and performance efficiencies and identify and capture growth opportunities for the future. We are currently seeking to hire into our Business Transformation Customer Team at Senior Consultant.Your Key ResponsibilitiesStrong understanding of core business operations gained through involvement/ delivery of projects across areas such as strategy, operating model design, customer experience design, lean process improvement, organisational design and transformation design and deliveryExceptional problem-solving ability including logical reasoning, creative thinking and the ability to untangle complex issues for improving existing business processes and workflowsUnderstand EY’s service offerings and actively support in delivering across our range of servicesPartner with our clients to understand their business objectives, processes, and pain points, and translate them into comprehensive functional requirementsConduct workshops and interviews with key stakeholders to gather and document business requirements, process flows, use cases, and user storiesAbility to communicate complex ideas effectively, both verbally and in writingHighly organised and able to multitask to consistently deliver high-quality deliverables on timeHelping to shape creative and innovative solutions to address client issuesCommunicating effectively with the EY engagement team, the client and internal and external stakeholders, as requiredWorking confidently with clients, to support building believed relationshipsStay abreast of latest Financial Service industry trends to drive innovationTo qualify for the role, you must have:Degree qualified and have relevant professional experience; experience working on major transformation programmes is preferred.Have ability to deal with ambiguity and uncertaintyAbility to quickly grasp complex business problems and develop appropriate solutionsMinimum of 3 years in delivering changeBe experienced of full project lifecycle from concept through to implementationUnderstanding of trends and implications on the Financial Services industryBe adept at overcoming issues and barriersBe professional, quickly establishing personal credibilityHave strong personal impact and resilience and be able to influence clients and stakeholders to gain support for major changes and key decisionsStrong verbal and written communication, with experience in presenting to stakeholdersIdeally, you will also havePrevious experience in Consulting or relevant industry experience in a Financial InstitutionStrong academic record including a relevant third level qualificationStrong analytic and workshop facilitation skillsProven experience in developing structured presentations using PowerPoint and analytic skills using ExcelLean six sigma qualification is an advantageProject Management and/or Agile certification is an advantageWhat we look forSomeone who enjoys working as part of community which values integrity, respect, teaming, inclusiveness and building high performing teamsSomeone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working lifeSomeone who is passionate about reaching their full potential and excelling in their careerWhat working at EY offersWe offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Support and coaching from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAll our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:PensionDiscounted Health InsuranceWeb Doctor – Free unlimited online GP Consultations for you and your familyThe purchase of additional annual leaveHybrid WorkingFree Gym MembershipTravel PassMaternity & Paternity LeaveBike to Work SchemeRecognition AwardsCash incentives for ReferralsTech MBA paid by EYWellness rooms available in some officesEY is acted to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.When you join EY, you will be supported to ensure that you are enhancing your skills from day one.Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture, you will be covered for who you are and empowered to use your voice to help others find theirs.We have covered Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.About EYAs a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.Inclusion & DiversityWe hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is central to driving innovation, building strong relationships, and delivering the best solutions for our clients.We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be covered for who you are and empowered to use your voice to help others find theirs.As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.
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