Great National Ballykisteen Hotel at Limerick Junction, Tipperary has a fantastic opportunity for aDeputyManagerto join their exceptional and expanding team and oversee the daily operations of the hotel at senior level.Reporting to the General Manager, the Deputy General Manager will oversee the running of the key functions in the hotel and work closely with the Department Heads to ensure the smooth operation of their departments, ensuring high-quality customer service and maintaining our standards of excellence throughout. This role requires leadership, communication, and organisational skills to manage diverse teams and departments effectively.The ideal candidate will have a strong background in hospitality management with extensive F&B managerial experience in particular. You will inspire the team to deliver excellent customer service and be passionate about the guest experience from start to finish, while having a strong focus on business efficiency and performance.If you are looking to progress to the next step of your career, we would love to hear from you.Key Responsibilities:Deliver an exceptional guest experience by ensuring consistent, high service standards and prompt resolution of guest queries and feedback.Support departmental managers in achieving quality, audit, mystery shopper, and brand standards.Oversee day-to-day hotel operations in collaboration with department heads, maintaining Great National Hotel standards at all times.Lead, support, and develop teams through effective training, performance management, coaching, and succession planning.Promote a positive, professional workplace culture, ensuring compliance with HR policies, disciplinary, and grievance procedures.Ensure full compliance with Health & Safety legislation, emergency procedures, security standards, and audit requirements.Act as Duty Manager as required, maintaining a visible leadership presence during peak periods.Assist with recruitment, onboarding, training coordination, and employee development initiatives.Support financial performance through effective labour management, cost control, cash handling compliance, and sales maximisation.Conduct regular inspections to ensure cleanliness, maintenance, safety, and customer care standards across the hotel.Communicate effectively with the General Manager, departmental managers, and teams to ensure smooth operations and clear handovers.Contribute to budgeting, forecasting, preventative maintenance planning, and operational projects as directed.Ideal Candidate:3-4 years' experience as a Deputy General Manager, Operations Manager, or Senior Hotel ManagerExtensive F&B managerial experienceStrong leadership, communication, and people management skillsCommercially aware with a hands-on leadership stylePassion for delivering outstanding guest experiencesHave full permission or hold a valid visa to work in the EU.Flexibility to work varying shifts and weekends, as required.Fluent English - both written and spokenJob Type:Full-timeWhat we can offer you:Attractive weekly pay structure.Company funded educational programmesShape your career path with us Opportunity for internal career growth, progression & promotion with the GN Group nationwide.Advanced online training programs through our E-learning personal development platformAccess to GN Employee Assistance & Digital Wellbeing Program offering comprehensive support for your mental and physical health.Recruitment bonus through our GN refer a friend schemeExcellent Employee Recognition Programme including employee of the month, long service awards, team recognition days and random treat daysEmployee Social Events to celebrate our teams success togetherIndustry leading complimentary meals on duty and barista style coffeeAttractive 20% Employee discount on bar & restaurant foodFavourable Friends and Family discounted best available rates in our GN Hotels nationwide.Complimentary Gym & Pool Membership: Stay fit and healthy with free access, plus a discounted rate for a family member.Save money and be healthy with our Bike to work schemeXmas savings clubOn site free parkingGreat National Hotel Ballykisteen is an equal opportunities employer.