Overview
Role Title: Retail Sales Consultant
Business Area: 01
About This Role: You will act as a company representative for Eir. At Eir, we are proud to be part of the fabric of Ireland, connecting people with cutting edge careers, inspirational colleagues, and a future-focused environment. Our aim is to be the provider of choice for communications services in Ireland, focusing on looking after our people so they can deliver the best experience for our customers.
Why This Role: We are looking for individuals with at least two years of experience who are customer focused and enjoy working as part of a team. A focus on sales and clear, concise communication is essential to be successful in this role. We aim to provide our customers with the best experience possible. Flexible availability for evenings and weekend trading.
Job benefits include a range of leave, wellness, and employee schemes.
Responsibilities
* Understand customers’ needs and provide them with a relevant mobile solution
* Meet individual/team targets and objectives
* Resolve customer issues/queries in a polite and professional manner
* Assist store manager in duties
* Administrative duties – stock control, cash management, data entry
* Be aware of and implement current and new policies and procedures
* Keep updated on Eir mobile/broadband packages vs. competitors
Qualifications & Requirements
* Knowledge, Skills & Abilities: candidates must be able to confidently engage customers
* Ability to communicate simply and clearly to convey trust
* Interest in mobile phones
* 0-2 years retail or sales experience desirable; relevant life experience considered
Note: Candidates must be able to engage customers confidently and communicate clearly. The employer may conduct suitability checks including reference checks and other searches using publicly available information.
Benefits
* 22 days annual leave
* Excellent paid leave benefits
* Wellness programme
* Tax saver ticket
* Bike to work scheme
* Employee assistance programme
* Free yearly flu vaccination
* Pension scheme
* Employee mobile/broadband scheme
* Discount for Laya Healthcare
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Telecommunications
About Eir: Our purpose is to connect for a better Ireland and be the number one choice for telecommunications and technology solutions. We are committed to an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
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