Great National South Court Hotel in Raheen, Limerick has a fantastic opportunity for experienced Hotel Receptionists to join our expanding team.
We are recruiting for full time and part time positions.
We are proudly certified as a Great Place to Work since November 2022 for the third year and are certified as an Outstanding Employer for 2025 as part of Failte Ireland's Employer Excellence Programme and we offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.If you are looking to progress to the next step of your career, we would love to hear from you.What does the role entail?
Greeting and welcoming guests on their arrival into the hotelChecking in and out guests and ensuring that all information required is recordedAdvising guests of the hotel facilities, including opening hours, service times and of local amenities.Issuing guests bills, ensuring that they are correct and that payment is processed as per hotel policyBuilding on the great relationship with the other departmentsLiaising with the accommodation department on regular basis and updating them with relevant information in particular room statusDealing with enquires, requests and questions in a friendly and professional mannerFollowing up on Group Bookings, Packages offers etcLiaising with accounts department and ensuring that billing is accurate and correct.Planning ahead, checking future business and confirming reservations.Following up on emails and where necessary make relevant bookingsWhat are we looking for?
We are looking for someone who:Has previous experience as a Receptionist in a HotelWorking knowledge with Hotsoft is advantageous.
.Excellent people skillsIs willing to learn something new and not be afraid to ask questionsCares enough about their new role that they will follow up on queries and enquiresUnderstands the importance of communication and is fluent in EnglishExceptional customer service skills and will represent the hotel professionally at all times.Have full permission or hold a valid visa to work in the EU.Note : This role will involve working evenings and weekends.WHAT WE CAN OFFER YOU:Weekly PayCompany funded educational programmesShape your career path with us
Opportunity for internal career growth, progression & promotion with the GN Group nationwide.Advanced online training programs through our E-learning personal development platformAccess to GN Employee Assistance & Digital Wellbeing ProgramAccess to Mental Health First Aiders on siteRecruitment bonus through our GN Refer a Friend schemeExcellent Employee Recognition Programme including Employee of the Quarter, long service awards, team recognition days and random treat daysEmployee Social Events to celebrate our teams success togetherIndustry leading complimentary meals on duty and barista style coffeeAttractive 20% Employee discount on bar & restaurant foodFavourable Friends and Family discounted best available rates in our GN Hotels nationwide.Save money and be healthy with our Bike to work schemeXmas savings clubOn site parkingGreat National South Court Hotel is an equal opportunities employer.