Company DescriptionGood Shepherd Cork (GSC) is dedicated to supporting women and children who are vulnerable to homelessness, fostering empowerment, fulfillment, and self-sufficiency. The organisation collaborates with women, children, and families to build trust and realize its mission. Guided by the vision of a society where every woman and child enjoys a safe, secure, and dignified home, GSC is committed to providing a supportive and rights-respecting environment for those in need.Role Purpose:To provide dedicated support to the premises, compliance and facilities function within Edel House by overseeing premises and contract management while also supervising support staff, ensuring high standards of cleanliness, safety, and compliance. The Facilities and Compliance Officer will assist with the development and implementation of relevant policies and procedures. The Officer will ensure building systems are maintained, service contracts are managed, risk and compliance (e.g. health & safety) are upheld, and administrative systems are robust. This role is about strengthening efficient operational systems for Edel House and, as required, other GSC residential servicesKey Responsibilities:Premises & Contract ManagementMonitor, ensure maintenance of, and manage all Edel House building systems including heating, ventilation, lighting, plumbing, and alarmsManage service contracts across GSC services (e.g. cleaning, gardening, maintenance, security), ensuring up-to-date insurance, compliance, and high-quality service deliveryMaintain accurate records of maintenance, inspections, and contractor workAssist with the development, review, and implementation of health & safety and service-level procedures along with asEnsure compliance with fire safety, health & safety, building regulations, and support initiatives to improve energy efficiency across all premisesTeam Leadership & SupervisionSupervise and coordinate relevant Edel House support staff (cleaners, gardeners, caretakers), ensuring work is completed to high standardsProvide guidance, support, and performance feedback to team membersAdministrative & Policy SupportMaintain and manage relevant administrative systems, logs, and documentationAssist in developing organisational or service-level policies and procedures, particularly around health & safety and operational best practicesLiaise with internal staff, residential managers, and external contractors to ensure smooth operationsManage relevant operations within agreed budget linesExperience or ability to research relevant public / private grant opportunitiesAdditional DutiesAssist with setting up spaces for meetings, events, or communal activitiesRespond to emergencies or urgent premises issues as needed, with the possibility of occasional after-hours involvementProvide support to other residential services when requiredEssential Skills, Qualifications & CompetenciesRelevant qualification in administration, facilities management, health & safety, compliance, or a related field, or equivalent professional experienceA qualification or certification in Health & Safety (e.g., QQI Level 5/6, IOSH Managing Safely)Experience of working with health & safety matters, fire safety, and relevant building regulationsExperience managing contracts, contractors, or service providersReliable, self-motivated, and able to work independently and collaborativelyExcellent communication skills; able to liaise effectively with staff, contractors, and service providersStrong administrative and IT skills for accurate record-keeping, reporting, and documentation managementRecognised fire safety training or willingness to undertake relevant coursesDesirable SkillsPrior exposure to residential or community environments would be beneficialPrevious experience to residential or community environments would be beneficialKnowledge of facilities management principlesExperience in policy and procedure developmentFamiliarity with organisational compliance and reporting requirementsSalary & Benefits· Competitive salary (pro-rata for 24 hours per week), aligned with organisational pay scales· Company pension scheme, available after the qualifying period· Generous annual leave entitlement, in line with organisational policy· Company sick pay scheme, subject to terms and conditions· Employee Assistance Programme (EAP) providing confidential support· Training and professional development opportunities, particularly in compliance, health & safety, and facilities management· Supportive and inclusive working environment within a values-driven organisation· Mileage reimbursement, where travel to other GSC residential services is required