Position: Hospitality Manager (Hotel and Accommodation)
Company Name: The Munster Arms Hotel
Location: Oliver Plunkett Street, Bandon, Co. Cork, Ireland
Salary: €34,000 per year
Job type: Fulltime/ Contract
Hours per week: 39 hours
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The Role
As the Hospitality Manager (Hotel & Accommodation) you will oversee all aspects of hotel cleanliness and maintenance in accordance with company standards. Responsible for the day-to-day management of the department and its staff. Accountability for budgeting, planning, organising and directing all hotel accommodation service.
● Ensure that the Department operates in a guest focused manner and always striving to exceed guest expectations.
● Interact with customers to ensure satisfaction and handle any issues or complaints promptly and professionally.
● Foster a welcoming atmosphere for guests.
● Manage cost lines of the Accommodation Department while maintaining the standards throughout.
● Liaising with reception services to co-ordinate the allocation of accommodation.
● Arranging laundry and linen supplies.
● To deal with customer complaints in a professional and courteous manner in accordance with company procedures.
● To help ensure that the hotels productivity standards are always maintained and if possible improved.
● To plan, organise, control, and monitor the workload of all the accommodation assistants.
● Produce rosters ensuring effective staffing levels within budget
● Stay updated on industry regulations and best practices.
Offer:
● Competitive Rates
● Immediate Start
● Ongoing / Long term work
● Fulltime/ Contract
● Overtime Hours available
● Accommodation available
Skills:
● Good communication in English
● Minimum of 4-5 years' experience in a similar role
● Certificate in basic housekeeping will be an advantage
● Have an excellent attention to detail and possess high level of customer service
● Strong work ethic & self-starter
● Ability to work well under pressure and manage multiple tasks simultaneously
● Possess strong leadership skills and organizational skills
Job Types: Full-time, Permanent
Pay: From €34,000.00 per year
Work Location: In person