Oncology Operations Manager - Limerick Cancer Centre
Location: Limerick Cancer Centre
Job type: Permanent
Overview of role:
The Oncology Operations Manager will be responsible for the leadership and management of the cancer centre located in Moyross, Co. Limerick. Responsibilities include the management of clinical operations, quality management, regulatory affairs, continuing education, and financial responsibilities. The successful candidate will manage opportunities to improve patient safety and will participate in projects and programs designed to reduce errors, improve processes, and to create a culture of continuous quality improvement resulting in exceptional patient experience. The oncology operations manager will work within the network of cancer centres and liaise closely with colleagues in these centres.
Primary Duties and Responsibilities:
Standard
Responsibilities
Clinical Operations
Management
* Coordinates the
operations of the Radiation Oncology and Medical Oncology Department.
* Through positive
leadership techniques influences and oversees all staff both clinical and
non-clinical
* Ensures adequate
personnel coverage to meet volume demands and adjust schedules as
necessary in order to ensure
* patient safety standards.
* Develops/Implements/Administers
network policies and procedures to standardise quality patient care
* Produces high
quality work in a timely fashion to meet established deadlines. Work is accurate and substantiated by
* fact.
* Provide effective
financial oversight by balancing expenses against budget.
* Utilising a shared
governance approach and will work with the General Manager of Oncology
Services and UPMC Cancer
* Centres Leadership staff, other site managers, HR
Leadership and all other staff in the operations of the cancer centre.
* Will demonstrate
effective communication techniques with patients, staff, management and
senior leadership in daily
* operations.
* Works collaboratively
with all internal and external stakeholders to develop and improve the
service offering as well as
* promotion and advocacy of positive patient
experience.
* Flexibility and
willingness to adapt to changing clinical environments.
* Performs in
accordance with system-wide competencies/behaviours.
* Other Ad-Hoc duties
as assigned.
Quality Assurance/Continuous
Quality Improvement Program Management
* Prioritise patient
safety at all times.
* Oversee the centres QA
program and establish meaningful, measurable QA programs to meet
regulatory demands.
* Oversee the centres
CQI Activities. Conducts CQI
meetings, sets goals and objectives for improvement, and measures results.
Results are documented using cancer centre standards.
* Works in conjunction
with the on-site Clinical Director, other Radiation Oncologists and
Medical Oncologists and all staff to maintain high standards for quality
service.
* Ensures quality
standards are met and leads the department through accreditations and regulatory
inspections.
Regulatory Affairs Management
* Coordinates the
regulatory compliance activities and maintains continuous departmental
readiness for inspections and surveys.
* Acts as a liaison to
Radiation Protection Officer, medical physicists, clinical director,
pharmacists and coordinates safety compliance program.
Continuing Professional
Development Management
* Assesses learning
needs of staff utilising surveys, QA Program Results, advice from
Radiation and Medical Oncologists, and new processes and procedures.
* Implements or
coordinates training programs to meet the needs of the staff.
* Facilitates staff CPD provided the application
is within the scope of the service and budget provision
* Performs staff reviews and address
performance/ competencies in accordance with UPMC policy
Business Responsibilities
* Supervises and
oversees site budget, including operational and capital budgets in
collaboration with the General Manager, Oncology services
* Monitors and analysis
of financial performance, including profitability and volume metrics. Implements appropriate changes to
increase efficiencies, enhance revenue, and control expenses.
* Maintains FTE's at
budgeted levels or can justify increases/decreases based on site volumes.
* Maintains supply and
total expenses at budgeted levels or can justify increases/decreases based
on site volumes.
* Oversee billing and
revenue capture initiatives working in collaboration with the site's Clinical
Director.
* Working in
collaboration with the appropriate personnel including the UPMC Cancer
Centers leadership team, oversee new construction, renovation projects,
and business utilisation. Assess
existing needs and plans for new programs to meet the site's needs.
* Contributes to Clinical Governance and
Board reports, specifically referencing performance of KPIs
Qualifications & Experience:
Qualifications:
* Bachelor's degree in
Radiation Therapy, Healthcare administration, Business Administration, or
a related field.
* Master's Degree and
Radiation Therapy experience preferred
Experience:
* Must have at least 3-6
years appropriate post qualification experience of progressive management
Job Specific
Competencies and Knowledge:
* Acts in accordance with the vision, mission, and values
of the company and in compliance with the corporate policies and JCI quality
standards
Equal
Opportunity Statement and Benefits
UPMC is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment
for all employees.
At UPMC we provide a total rewards program
that is not only market competitive, but fair and provides growth opportunities
for all our colleagues.
Compensation – Competitive pay for the work employees do – base pay, performance related pay
and premium pay where applicable.
Benefits –
Fully paid maternity and paternity leave for new parents. Competitive Pension
Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover
for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of
UPMC through our annual ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible
working opportunities to support you to work around external family
commitments.
Development
and Career Opportunities – Opportunities for each employee to reach
their career goals through continued learning and/or advancement.
About
UPMC
UPMC is a renowned multinational academic medical
centre committed to delivering people-focused care that's close to home.
Headquartered in Pittsburgh and affiliated with the University of Pittsburgh
Schools of the Health Sciences, UPMC shapes the future of health through
clinical and technological innovation, research and education.
UPMC expands its expertise globally, bringing world-class care across
continents through its UPMC International division — an owned and operated
network of hospitals and ambulatory care centres in Italy, Ireland and
Croatia. UPMC International brings new access to the signature specialty
services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to
more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since
2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in
Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in
Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at
the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy
locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across
UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and
Mayo. UPMC has also established a nationwide Concussion Network. UPMC's
Global Technology Operation Centre is based in Kilkenny.