About Us:
Job Summary
We are seeking a seasoned professional to assume a pivotal leadership role within our organization. The successful candidate will oversee the growth and development of our service delivery operations, driving business expansion and ensuring seamless execution.
Main Responsibilities
1. Service Operations Management: Oversee daily activities, manage service jobs according to established procedures, review work orders, and provide regular performance reports.
2. Team Leadership & Development: Foster a high-performing team culture, mentor staff members, and support their growth and skill development.
3. Business Growth & Strategy: Develop and implement strategic plans to drive business expansion, maintain quality standards, and ensure compliance with regulatory requirements.
4. Reporting & Communication: Provide monthly performance updates to senior management and facilitate key stakeholder meetings.
Key Competencies & Skills
* Strong Leadership & Team Management Skills: Proven ability to motivate and lead high-performing teams.
* Process Optimization & Implementation: Experience in streamlining processes for operational efficiency.
* Excellent Communication & Customer Relationship Management Skills: Strong interpersonal skills with the ability to build and maintain effective relationships.
* Analytical & Problem-Solving Skills: Ability to analyze complex data, identify opportunities for improvement, and develop informed solutions.