Product Engineering Team Lead - Insights
Location: Dublin, London, Barcelona. Employment type: Full time. Location type: Remote. Department: Builders Software Engineering.
Let’s fix hospitality, for good. Hospitality is tough - margins are thin, waste is high, and teams are stretched. Nory is an all-knowing restaurant management system that blends real-time data with AI predictive analytics to help restaurants run with consistency, certainty, and profit. We are growing and looking for a Product Engineering Team Lead to join our Insights team to shape the future of our inventory platform by architecting scalable solutions, mentoring peers, and boosting customer efficiency and sustainability. Our tech stack includes Python, React, TypeScript, Node.js, FastAPI, AWS services (Fargate, Aurora, SQS), MongoDB, PostgreSQL, and Docker.
Note: You must have the right to work in the UK/EU to be considered for this role.
What you’ll be doing
* Drive the development of intelligent features powering scheduling and operational planning, including AI-driven automation, adaptability, and decision-making at scale.
* Own the technical direction and delivery of our revamped Insights suite, enabling operators to optimize pricing, reduce waste, and improve customer experience.
* Champion forecasting excellence, improving the accuracy and UX of predictive tools to build operator confidence and transparency.
* Lead the design and rollout of embedded AI capabilities across the platform, from contextual insights to agent-based analytics for data exploration and understanding.
* Oversee the expansion of customer feedback tools, guiding new functionality that increases value for operators and creates monetisation opportunities for Nory.
* Ensure robust integrations with key industry platforms for smooth adoption by restaurants.
* Lead a high-performing squad, fostering collaboration, autonomy, and technical excellence while delivering against clear objectives.
What you’ll bring
* Full-Stack Technical Leadership: 8+ years of engineering experience with deep credibility in at least one domain (backend or frontend) and strong knowledge of the other. You set high engineering standards and guide your team in delivering scalable, well-architected systems.
* Systems Thinking & Architecture Ownership: You drive the design and evolution of systems supporting long-term squad success, facilitate architectural decisions, promote reusability, and manage technical debt.
* Customer & Product Stewardship: You connect work to customer value, shape product direction with PMs, challenge assumptions, and frame trade-offs by user outcomes, feasibility, and effort.
* Delivery Ownership & Team Enablement: You are accountable for squad velocity and outcomes, remove blockers, coach team members, and foster an environment where engineers can perform at their best.
* Cross-Functional Communication & Alignment: You keep stakeholders informed, drive alignment with PM, Design, and leadership, and communicate clearly across time zones.
* Culture, Coaching & Growth: You shape team culture through feedback and clarity, support growth plans, and model Nory’s values.
If you’re excited by what we’re building, we’d love to hear from you—even if you don’t tick every box.
What you’ll get in return
* Meaningful equity, where everyone is an owner.
* 35 days of paid leave per year (including bank holidays).
* Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK).
* Enhanced parental leave and baby loss support.
* Learning & development culture - €1000 personal annual budget + quarterly book budget.
* Home office workspace budget of €250.
* Regular team offsites & socials.
* Offices in London or Dublin.
* Regular team socials and off-sites, and more.
How we work
Our vision is to build a better future for the restaurant industry, where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. We move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win—together.
Values we live by
* We serve up impact with a side of profit — delivering real financial results for restaurant partners.
* We prioritise speed of service — we move fast, unblock quickly, and deliver with urgency.
* We act like owners — we own problems, raise the bar, and build better every day.
* We win as a crew — we grow stronger through feedback, collaboration, and shared wins.
Interview Process
* 40-minute Hiring Manager Interview
* Take-home task
* 2-hour review session with two Engineering team members
* 40-minute Culture Interview with a senior team member
* 30-minute Final Stage with our CEO
We hire humans. We value diversity and welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. Please let us know if you require any adjustments during the interview process.
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