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Main purpose of the role:
Ensure the store operates efficiently and effectively, providing customers with the best service and fresh food at all times in a clean, safe environment. Achieve key store targets (sales and profitability) through effective management of people and operations.
The ideal candidate will have/be:
* 2 years' experience in a relevant position is desirable
* Good knowledge of Microsoft Office (Excel, Word)
* Experience balancing cash/tills
* Highly driven with a strong work ethic
* Understanding of how to achieve KPIs and targets
* Commercial awareness and brand consciousness
* Passion for grocery retail
* Ability to thrive in a fast-paced environment
Main duties:
* Actively embody Centra brand values: Proud, Energetic, Imaginative, and Community-Based
* Set, monitor, and achieve sales targets related to gross profit margin, net margin, waste, and other KPIs as agreed with the Store Manager
* Implement planograms correctly and ensure the correct range is in place in store
* Merchandise and present the store to the highest standard
* Be approachable, lead by example, encourage teamwork, and foster a positive workplace atmosphere
* Develop and promote good communication between employees and management in a safe, respectful, and inclusive environment
* Support the Store Manager in team development, training, and store operations
* Manage employee performance through regular feedback, recognition, and encouragement
* Handle customer queries efficiently, professionally, and in accordance with store policy
* Understand and achieve margins across all departments
* Engage with new initiatives and embrace innovative ways of working
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