Dame Street Dental have an exciting opportunity for a Treatment Coordinator to join our state of the art dental practice in Dublin City Centre.
Overview
The Treatment Coordinator is the first point of contact for patients considering dental treatment plans with us.
This role is responsible for the smooth running of the entire practice and has a significant impact on our customer service standards and on the overall patient perception of our quality of care and the patient experience we offer.
Key Duties
Meet patients prior to their initial dentist treatment, offering guidance on various price plans, outlining pros/cons of various treatment paths, addressing any general questions or concerns in a friendly, professional and empathetic way to put the patient at ease
Liaise between patients and dentists to guarantee correct handover procedures and support continuing care compliance
Ensure patient notes are thorough and comprehensive
Reporting weekly to management with a POA for the week ahead
Ensuring excellent levels of customer care are maintained at all times including strong follow up plans for each patient's case
Essential Criteria
A full Irish driving license
Previous experience in a sales position within the medical/dental/aesthetic/beauty industry or similar (Minimum 2 years)
Fluency in spoken and written English
Must have a demonstrated history of achieving sales targets, using KPIs and reporting on results and follow up plans
Desirable Criteria
Familiarity with EXACT dental software is preferable however full training will be provided
Previous experience in a patient-facing role in dental or healthcare setting
Full Irish driving license as travel between locations may be required on occasion
Benefits
Opportunity to visit and work in our Truly Dubai Practice
Very flexible shifts across 35 hours per week
Free dental treatment
Every minute of overtime paid
Excellent Commission structure
Excellent flat rate
Tickets paid for Social events / Award shows
Performance-based quarterly bonus system
Tax Free Travel scheme / Bike to work scheme
Huge opportunity to progress
Investment in your personal and professional development and CPD courses in Ireland and abroad
Our staff rooms are filled with complimentary snacks
Permanent Full Time
- we operate flexible extended opening hours
Salary:
pay scale dependent on candidates experience with an attractive commission structure.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Dentists
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