About the Role
The Role
To deliver high-quality, engaging, and accessible training, direct to the end users across multiple sites as part of the implementation of Workday (HCM and Payroll modules) and UKG (Time & Attendance system).
The role will ensure that employees and managers are confident and competent in using the new systems, supporting a smooth transition and adoption, whilst also ensuring integration into end-to-end business processes across the company.
Key Accountabilities
Deliver face-to-face classroom/virtual training sessions, or simulator (scenario), tailored to different user groups (e.g., frontline employees, managers, system administrators, and the HR team)
Collaborate with the Colleague E2E project team, Transformation Team, and Head of Learning to understand training materials, timelines, rollout plans, hyper care support post Go-Live, and establish metrics to measure successful completion
Localise and adapt training content to suit site-specific needs and user capabilities within a multi-culturally diverse environment
Provide on-site support during go-live periods, acting as the first point of contact for training-related queries
Gather feedback from training sessions, feedback to the project team, and contribute to the delivery of continuous improvement training materials and approach
Maintain accurate records of training attendance and user readiness
Support change management activities by promoting system benefits and address user frustrations/barriers
Liaise with site leadership to coordinate training logistics and ensure alignment with operational needs
Experience and Skills
Essential:
Proven experience delivering training in a fast-paced, operational or multi-site environment
Experience supporting system rollouts or digital transformation projects
Strong communication and interpersonal skills, with the ability to engage diverse audiences (job roles, cultures and values, and languages)
Confident in using digital tools and platforms for training delivery (e.g., MS Teams, and the articulate e-learning platforms)
Ability to travel frequently and work independently across multiple locations
Strong organisational skills and attention to detail, along with time management capability
Desirable:
Experience with Workday and/or time tracking (pref: UKG) systems
Background in HR, operations, or workforce management
Experience in change management or user adoption initiatives
Familiarity with adult learning principles and instructional design
Experience around the delivery of training materials to multi-lingual populations
Behaviours and Attributes
Proactive:
Practical, hands-on.
Takes initiative to identify and resolve training challenges
Empathetic Communicator:
Listens actively and adapts style to meet learner need
Resilient & Adaptable:
Comfortable with ambiguity and able to adjust to changing priorities
Collaborative:
Works well with cross-functional teams.
Builds strong relationships on-site
User-Focused:
Committed to ensuring a positive learning experience for all users
Culturally Aware:
Sensitive to regional and site-specific differences in communication and learning styles
Beauparc is not just a company, it's a resource recovery business.
Over the past three decades we've grown and diversified significantly, we believe that great leadership is rooted in strong values.
As leaders within this industry, we're committed to shaping a better future for our friends, families and communities.
Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices.
Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
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