Internal Sales Engineer
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, with over 17,000 employees shaping the future in the field of process automation, we create trusted relationships that help everyone thrive. Whether developing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with industries worldwide, we are driven by purpose. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
We are looking for an Internal Sales Engineer to join us and strengthen our customer relationships and technical sales capabilities at Endress+Hauser Ireland. Based in Kill, Co. Kildare, our local team combines deep technical knowledge with a strong customer focus to deliver trusted solutions across diverse industries.
What is the role about?
Do you enjoy engaging with customers and helping them find the right technical solutions? Do you take pride in building strong relationships and providing outstanding service? Are you motivated by collaborating across teams to ensure customer success?
If so, this role offers the perfect blend of technical insight, customer interaction, and teamwork. As an Internal Sales Engineer, you'll work within our Sales Centre, collaborating closely with external sales, engineering, logistics, and commercial teams. You'll play a key role in supporting our customers from initial inquiry to order completion — ensuring every experience reflects our values of quality, reliability, and partnership.
Which tasks will you perform?
You will:
* Drive sales from the office by proactively engaging with existing and potential clients through phone, email, and virtual meetings, aligning solutions with customer needs and project requirements.
* Build and maintain strong customer relationships by providing timely support, technical guidance, and regular follow-ups to ensure satisfaction and long-term partnerships.
* Develop and maintain an in-depth understanding of our product portfolio, industry trends, and competitor offerings to effectively position our solutions and respond to technical inquiries.
* Prepare accurate and competitive quotations, proposals, and tender documents in collaboration with engineering and commercial teams, ensuring alignment with customer specifications and internal standards.
* Manage the complete sales process — from initial inquiry through to order processing — coordinating with logistics, production, and finance teams to ensure smooth execution and on-time delivery.
* Support negotiations on pricing, delivery schedules, and technical details, escalating complex or non-standard requests to senior management when necessary.
* Maintain accurate sales records and pipeline updates in Salesforce, ensuring data integrity, visibility, and reliable reporting for management and forecasting.
* Identify opportunities for upselling, cross-selling, and continuous improvement through regular account reviews and post-sale follow-ups.
Represent Endress+Hauser in outbound marketing activities such as telemarketing, email outreach, and virtual events to promote new products and services.
What do we expect from you?
You:
* Hold a Level 7 or Level 8 qualification in Engineering (Mechanical, Electrical, or related discipline) to effectively understand and communicate technical product specifications.
* Ideally bring prior experience in technical sales, internal sales, or customer support, though full training and ongoing development support will be provided.
* Have strong administrative competence, with proven ability to manage tasks accurately — including order processing, CRM updates, and documentation.
* Communicate clearly and confidently, both verbally and in writing, with technical and non-technical audiences.
* Demonstrate a customer-focused mindset, proactively engaging with clients and building lasting relationships.
* Are proficient in Microsoft Office and familiar with CRM systems (preferably Salesforce), with a willingness to learn new tools.
Possess strong organizational skills to manage multiple priorities in a fast-paced environment, working independently and collaboratively.
What can you expect from us?
* We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
* In-depth training opportunities both in-house and at our Production Centres across Central Europe.
* A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment.
* Ongoing professional development through various training programs, knowledge sharing, and e-learning.
A friendly and inclusive culture that promotes well-being and teamwork.
How do you apply?
To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.
Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Currently, we do not engage with external service providers for this role. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.
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