Kilronan Castle Estate & Spa is a stunning 18th-century castle set amidst 40 acres of breathtaking grounds on the shores of Lough Meelagh. Renowned for its luxury accommodation, fine dining, and exceptional service, the castle hosts a wide variety of events, from intimate gatherings to grand weddings.
As Conference & Banqueting Manager, you will oversee the seamless delivery of all conferences, banquets, weddings, and special events at Kilronan Castle. You will lead a dedicated team to ensure that every event exceeds guest expectations, maintaining the highest standards of service while reflecting the elegance and prestige of the venue.
Key Responsibilities:
* Manage the day-to-day operations of the Conference & Banqueting department.
* Coordinate with clients, the sales team, and other departments to ensure all event requirements are met.
* Lead pre-event planning, including staffing schedules, room set-ups, equipment requirements, and menu coordination.
* Oversee event delivery, ensuring smooth service, impeccable presentation, and adherence to timelines.
* Manage and motivate the conference and banqueting team, providing training, guidance, and performance feedback.
* Work closely with the sales & kitchen team to ensure accurate communication of client requirements.
* Monitor and maintain quality standards in all aspects of service.
* Control costs by managing staffing levels, stock, and equipment usage efficiently.
* Handle guest feedback and resolve any issues promptly and professionally.
* Ensure compliance with health & safety, hygiene, and licensing regulations.
Skills & Experience Required
* Proven experience in a Conference & Banqueting or Events Management role, preferably within a 4- or 5-star hospitality environment.
* Exceptional leadership and team management skills.
* Strong organisational and time-management abilities.
* Excellent communication and interpersonal skills.
* A passion for delivering outstanding guest experiences.
* Ability to work flexible hours, including evenings, weekends, and public holidays, to meet business demands.
* Knowledge of audio-visual equipment and banquet set-ups is an advantage.
What We Offer
* Competitive salary.
* Training and career development opportunities.
* Staff discounts on accommodation, dining, and spa treatments.
* Employee Assistance Programme.
Job Types: Full-time, Permanent
Pay: €38,000.00-€40,000.00 per year
Ability to commute/relocate:
* Roscommon: reliably commute or plan to relocate before starting work (required)
Work Location: In person