Dynamic Leadership Opportunity
We are seeking a highly skilled and motivated Leader to join our team as a Deputy General Manager. This is an excellent opportunity for someone who is passionate about hospitality and wants to make a real difference in the lives of our guests.
The successful candidate will be responsible for leading by example, motivating and guiding their team, while also driving outstanding performance and growth within the organization. They will have the opportunity to shape the culture and success of their department, contribute to strategy development, and help drive business results.
To succeed in this role, you will need strong commercial awareness, experience in managing KPIs targets costs revenue operational management budgets financial control & reporting systems process improvement change management knowledge ability leadership skill training coaching mentoring feedback developing high performing teams talent pipeline succession planning recruitment onboarding workforce planning diversity equity inclusion strategies employeerelations industrial relations labour relations grievance procedure employeeengagement survey HRIS system data analytics visualisation insights decision making communication conflict resolution negotiation mediation collaboration partnership building consensus consensusbuilding problem solving creative thinking innovation resourcefulness adaptability flexibility resilience optimism proactive engagement teamwork continuous learning professionaldevelopment personalgrowth crossfunctional understanding organisationalculture stakeholders service delivery experience customer satisfaction quality assurance food safety quality standards hygiene audits policy compliance legislation regulations legal governance risk management security fire evacuation emergency procedures health wellbeing staff welfare wellnessteam building relationships community partnerships charity events sponsorships volunteering social responsibility CSR ESG sustainability initiatives carbon footprint energy conservation recycling waste reduction ecofriendly policies sustainable practices green initiatives environmental stewardship.',