Job Description:
Role Summary
We are working on behalf of our client to find an organised and friendly Reception / Office Administrator to join our busy plumbing office. This is a key front-of-house role, managing the day-to-day reception function while also supporting office administration and accurate data entry. The successful candidate will be confident handling a high volume of calls and will provide a professional, helpful service to both customers and suppliers.
Key Responsibilities
Reception & Customer Service
* Answer and route incoming calls in a professional and efficient manner
* Welcome visitors and manage reception duties
* Take accurate messages and ensure timely follow-up
* Provide general information and support to customers and suppliers
Office Administration & Data Entry
* Maintain accurate records and enter data using internal systems/spreadsheets
* Support the team with general admin tasks (filing, scanning, documentation, email correspondence)
* Assist with ordering office supplies and liaising with suppliers
* Help manage incoming and outgoing post and deliveries
Skills & Experience Required
* Previous experience in a busy reception or office administration role
* Strong telephone manner with experience dealing with suppliers and customers/clients
* Excellent organisational skills and attention to detail
* Comfortable with data entry and working with MS Office (Word, Excel, Outlook)
* Ability to multitask, prioritise, and remain calm under pressure
* A team player with a professional and positive attitude.