Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time, 12 month fixed term basis for our Boutique charity shop on the Lisburn Road in Belfast. Please apply direct on the Concern website to be considered for this position. About Us: Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the worlds poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders. About the role: To support the Shop Manager with all aspects of managing the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concerns work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations for the boutique and acting as the face of Concern Worldwide and raising public awareness of our campaigns. You will have strong brand awareness be up to date with fashion labels, trends. You will deliver excellent visual merchandising standards that maximise sales, inspire customers, and showcase donations effectively. You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by: Ensuring a high standard of customer service Achieving targets to maximise income Maintaining a high standard of visual merchandising Supporting the store manager to actively recruit volunteers Working with the manager to generate stock Achieving expectations within campaign activities This role requires you to take a hands-on approach to the running of the store and this includes the continuous manual handling of stock on a daily basis. This, in turn, requires a reasonable level of fitness to undertake all daily tasks About you: You will have strong organizational skills and be comfortable with all aspects of a shop to help maximize the income generated for Concerns work. You will be instrumental in making sure the shop is at the hub of the local community, recruiting, managing and motivating a team of volunteers. Excellent customer service is essential as is the sourcing and visual merchandising of stock. You will have an excellent work ethic and be confident working in a fast-paced environment. For more information on the role or to apply, please follow the link to the Concern website. Equality, Diversity and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Concern Charity Retail in Northern Ireland: There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, Andersonstown and the Antrim Road in Belfast. CONDITIONS OF APPOINTMENT It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. Due to the nature of this role, flexibility is required. Appointment will be subject to a six-month probationary period Salary: £23,107 - £25,674 full time (pro rata based on 28 hours - £18,485.6 - £20,539.2 per annum). This is a 12 months fixed term contract, part time post (28 hours per week). Flexibility to increase working hours is required in the absence of the Shop Manager. The normal full-time working week is 35 hours. Deadline: 1st October 2025. Please apply direct on the Concern website to be considered for this position. The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences. Skills: Deputy Retail Management Merchandise displays Merchandising Customer Care Visual Merchandising Charity Store Management