Overview: Our business is growing are you passionate about retail and people?
If so, we've just the position for you in our Centra\Texaco Store, Unit 15C, Blanchardstown Corporate Park, Ballycoolin, Dublin 15, D15 YX 4A.
Role purpose: To assist in all aspects of the retail store including the sales, fresh food department, profitability, waste and quality of all products, displays and customer service.
Work collaboratively with the site management and colleagues to help drive the store.
This would suit someone who has experience in delivering a first class customer experience and has a natural flair for working with a team while also enjoying using their own initiative.
Customer Service: Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying ICARE service excellence behaviours.
Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escalate where appropriate.
Operations Standards: Ensure and take responsibility for the efficient daytoday running of all aspects of the site.
Ensure that the site reflects company's standards of merchandising, presentation and Customer Care.
Deliver new concepts as created.
Bring innovation to promotions and displays.
Ensure that the deli reflects company's standards of merchandising, presentation and Customer Care Implement the HACCP food safety management system Maintain Health and Safety standards on site, as per the Company Handbook and Safety Statement.
Ensure the cleanliness and appearance of the deli area Ensure full compliance with health and safety issues and legislation regarding the sale of all food items Competently deal with site visits from internal and external sources Stock Management: Ordering of stock from approved suppliers and in adherence to agreed product specification.
Strictly follow stock rotation and control, traceability, correct storage and handling of each product.
Record wastage and address daily and weekly.
Ensure there is sufficient product for sale, yet keeping wastage levels to a minimum at all times.
The ideal candidate will have: Minimum 1 years' experience in a busy customer service environment.
As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.
Food Safety Level 1 desirable Flexibility to work, weekends inclusive Excellent communication skills.
Highly driven with a strong work ethic.
Passion for delivering an excellent customer experience.
Thrive in a fastpaced working environment.
Our Benefits Some of our benefits include: Competitive Rates of Pay Staff Discount Flexible Schedules Group VHI Health Care Scheme Paid Family Leave including Maternity Parental Leave Enhanced annual leave entitlements up to 27 days Travel Bike to Work Scheme Save as you earn Scheme Employee Referral Bonus Ongoing training, appraisals and career progression opportunities ELearning and Development Portals